Radiology Admin .6

Swan Hill District Health; Swan Hill; On-site; AUD 60,000 - 80,000; Part time

Job summary

A rural public health facility is seeking a part-time office administrator to provide high-level administrative support to the Radiology team. The role requires demonstrated leadership and experience in account management, along with strong interpersonal and communication skills. Ideal candidates will thrive in a supportive environment and contribute to the business development of the Radiology Department.

Benefits

Supportive work environment

Range of benefits offered

Qualifications

• Demonstrated leadership qualities and/or management experience is essential.
• Ability to work independently with a high level of autonomy.
• Experience in account keeping, billing and revenue management.
• High level verbal and written communication skills.
• Familiarity with Radiology software Comrad or similar RIS is preferred.

Responsibilities

• Ensure excellence in customer service delivery.
• Liaise with key stakeholders to maintain referral network.
• Manage patient billings and invoicing.
• Train and develop administrative & reception staff.
• Drive business development and improve process efficiencies.

Skills

Leadership qualities

Time management

Communication skills

Competency in medical terminology

Independent work

Tools

Oracle ordering systems

Microsoft Office

Job description

Overview

Part-Time – 48 hours per fortnight. Swan Hill District Health (SHDH) invites applications for an office administrator to join the Radiology team. The Radiology Office Administrator provides high level administrative support and customer service to enable delivery of quality medical imaging services to the community and clinicians. The successful applicant will demonstrate excellent interpersonal, communication and leadership skills.

About the role

• Service hours for Radiology are 8:30 am – 5:00 pm, Monday to Friday.
• The successful applicant will be required to work 24 hours per week.
• Work in a supportive, approachable team with a high focus on skills and training.
• Variety in work and a sense of achievement.
• Help build and develop the business operations of the Radiology Department.

Key Responsibilities

• Customer Service – ensuring excellence in the delivery of customer service to all patients, staff and visiting medical staff.
• Stakeholder Liaison – liaising with key stakeholders to maintain and increase the referral network through relationships with referrers.
• Accounts Management – responsible for all patients’ billings, invoicing and processing and management of aged debtors.
• Staff Management – responsible for the training and ongoing development of SHDH Radiology administrative & reception staff.
• Business Development – deliver success through innovative and strategic business development and improving process efficiencies.

About You

• Demonstrated leadership qualities and/or management experience is essential.
• Ability to work independently with a high level of autonomy.
• Experience in account keeping, billing and revenue management.
• Strong time management and work prioritisation skills.
• Ability to develop and assess department workflow to improve efficiency.
• High level verbal and written communication skills.
• Competency in software applications such as Windows and Microsoft Office.
• Out of the box thinking for business/sales and process efficiencies.
• Competency in Medical Terminology.
• Commitment to excellent client service and SHDH values of connected care and best experience.
• Evidence of immunisation records/history as part of Health Services Act amendments; immunisation for all vaccine requirements.
• Current National Police Check and Working with Children Check.
• Familiarity with stock control and ordering including Oracle ordering systems.
• Previous experience in a Radiology environment and familiarity with Radiology software Comrad or similar RIS.

Salary and Benefits

Salary/Award: Health and Allied Services, Managers and Administration Workers Agreement. SHDH offers a range of benefits and a supportive work environment.

Enquiries and How to Apply

Enquiries: Rithin Kuriakose, Acting Radiology Manager, Ph: [phone].

To apply, email the completed Application for Employment form, Cover letter, CV and response to the key selection criteria to [e-mail]. The full position description and key selection criteria are available on the SHDH website.

Closing Date: 23 October 2025.

About Swan Hill District Health

SHDH is a 143-bed (including Aged Care) rural public health facility serving about 35,000 people. SHDH is committed to diversity and inclusion and is an equal opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander people, people from diverse cultural and linguistic backgrounds, and people with disability.

Equal Opportunity and Safety

SHDH is committed to providing a safe working environment and upholding person-centered care. All employees are expected to comply with health and safety policies and mandatory training requirements. SHDH maintains child safety standards and expects staff to adhere to policies and procedures for privacy and confidentiality.