Quality Surveillance Officer

Melbourne Airport; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Melbourne Airport is seeking experienced Quality Surveillance Officers to join our Major Capital Projects team. You will provide independent, risk-based oversight of construction and commissioning across the 3rd Runway Program, verifying compliance with contractual, design, and APAM quality requirements.

The role involves maintaining surveillance records, escalating quality risks, supporting assurance and handover, and collaborating with delivery teams to reflect works in documentation.

Qualifications

• Relevant qualification in civil engineering, construction, quality, electrical engineering, materials testing or related discipline.
• At least five years’ relevant experience in civil infrastructure construction, inspection, surveillance or quality assurance.
• Experience on major civil infrastructure projects under Victorian Department of Transport and Planning specifications.
• Ability to interpret drawings, specifications, test results and handover documentation.
• Familiarity with ISO 9001, ITPs, Hold/Witness Points, records and traceability.

Responsibilities

• Develop and implement risk-based surveillance plans across construction, testing, commissioning and completion activities.
• Verify compliance with contractual, design, technical, procedural and APAM quality requirements, including Hold Points and Witness Points.
• Record and report surveillance findings, quality concerns, defects and potential nonconformities, escalating significant risks promptly.
• Review quality issues and verify corrective actions are effectively implemented before recommending closure.
• Monitor recurring quality issues and contribute to trend analysis, lessons learned and preventive improvements.
• Verify material approvals, testing results, traceability and installation evidence.
• Support progressive assurance, completion, readiness reviews and handover by verifying construction and asset documentation.
• Provide timely quality reporting and collaborate with project teams, contractors and key stakeholders while maintaining independent oversight and clear accountability.

Skills

Civil infrastructure experience

ISO 9001 knowledge

Quality management

Documentation interpretation

Reporting & photography

APAM/Hold & Witness Points

Education

Civil/Construction/Quality qualification or equivalent

Tools

Digital inspection systems

Job description

We currently have exciting new opportunities for experienced and detail-oriented Quality Surveillance Officers to join our Major Capital Projects team.

The Quality Surveillance Officers provides independent, risk-based oversight of construction and commissioning activities across the Melbourne Airports 3rd Runway Program, verifying compliance with contractual, design, technical and APAM quality requirements. The role identifies and escalates quality risks, maintains robust surveillance records, and supports assurance, completion and handover by ensuring evidence and documentation accurately reflect the works delivered. This role reports into the Quality Systems Manager and works closely with the delivery team.

Explore how we are thinking big with exciting projects like the Third Runway, state-of-the-art terminals, and thriving business park developments. You can also learn more about life at Melbourne Airport – our culture, values, and what makes us unique at https://www.melbourneairport.com.au/corporate/our-culture-and-values. Join us in shaping the future of aviation as we propel Melbourne Airport towards becoming Australia's favourite Airport destination.

Key responsibilities:

The role's duties and accountabilities include, but are not limited to:

• Develop and implement risk-based surveillance plans across construction, testing, commissioning and completion activities
• Verify compliance with contractual, design, technical, procedural and APAM quality requirements, including Hold Points and Witness Points.
• Record and report surveillance findings, quality concerns, defects and potential nonconformities, escalating significant risks promptly.
• Review quality issues and verify corrective actions are effectively implemented before recommending closure.
• Monitor recurring quality issues and contribute to trend analysis, lessons learned and preventive improvements.
• Verify material approvals, testing results, traceability and installation evidence.
• Support progressive assurance, completion, readiness reviews and handover by verifying construction and asset documentation.
• Provide timely quality reporting and collaborate with project teams, contractors and key stakeholders while maintaining independent oversight and clear accountability.

The successful candidate will have:

• Relevant qualification in civil engineering, construction, quality, electrical engineering, materials testing or a related discipline, or equivalent demonstrated industry experience.
• At least five years’ relevant experience in civil infrastructure construction, inspection, surveillance or quality assurance.
• Demonstrated experience in civil, structural, utilities or aviation infrastructure construction, such as earthworks, pavements, drainage, concrete works or electrical infrastructure.
• Working knowledge of quality management principles, including ISO 9001, Inspection and Test Plans, Hold and Witness Points, construction records, material traceability, defect management and corrective actions.
• Understanding of construction documentation, as-built records and handover requirements.
• Experience on major civil infrastructure projects under Victorian Department of Transport and Planning, formerly VicRoads, specifications.
• Ability to interpret drawings, specifications, test results, survey records and construction documentation.
• Strong written reporting and photographic-record skills.
• Experience with commissioning, completions and asset handover.
• Familiarity with digital inspection and records-management systems.
• Construction Industry White Card.
• Ability to satisfy APAM security, induction and airside access requirements, where applicable.

About the Company:

Melbourne Airport (Australia Pacific Airports Corporation) is proud to be one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport destination. Currently, in an exciting phase of change, we are delivering rewarding career opportunities, making Melbourne Airport a dynamic and fast-paced place to work for our people.

APAC is a majority Australian-owned private company that also operates Launceston Airport, the tourism gateway to Tasmania and an industry multi-award-winning airport.

Culture and Values:

By joining the team at Melbourne Airport, you will work within a friendly, high-performance culture with a focus on our people and their development.

Our vision is to become Australia's favourite Airport destination and our people are paramount to achieving this success. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together.

• Free access to Higher State, our state-of-the-art Fitness Club & Wellness Hub at Novotel & ibis Styles Airport hotel.
• Airport car parking 24 hours/365 days a year for both business and personal use
• Hybrid flexible working arrangements
• Airport Holiday, an additional day of leave
• Wellness Day, a further additional day of leave
• Discounted onsite childcare at Creative Garden Early Learning
• Mental health and well-being initiatives, including Employee Assistance Program (EAP)
• Long-term career and professional development opportunities
• Active social culture and participation in a range of social impact days and activities
• Signature Experiences including an airfield family day
• Access to an employee benefits scheme including access to corporate rates and airport retailer discounts (including SkyBus)

APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative.

APAC provides equal opportunity and advancement in employment regardless of gender, age, sexual orientation, race, ethnicity, cultural background, caring responsibilities, disability or socioeconomic background. We encourage applications from candidates of all backgrounds who share our workplace values of Being You, Thinking Big, Owning It and Working Together.