Quality Supervisor - Systems

Primo Smallgoods; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Paid parental leave

Discounts on health insurance and top‑

Exclusive savings at onsite butcher/d?

Job summary

Primo Foods in Chullora, NSW, seeks a Quality Supervisor - Systems to lead and enhance our site quality management and food safety programs. You will coordinate the Quality Management System and partner with Operations to drive continuous improvement.

Reporting to the Quality Manager, you’ll support audits, manage documentation, and ensure compliance with HACCP and retailer standards while building cross-functional relationships across the business.

Qualifications

• Tertiary qualification in Food Science, Food Technology or a related science discipline.
• Minimum 3 years' experience in a food manufacturing environment.
• Strong working knowledge of HACCP, food safety systems and quality management systems.
• Exposure to food industry standards and regulatory requirements, including BRC and retailer standards.

Responsibilities

• Coordinate the day-to-day management of the site Quality Management System
• Maintain and continuously improve quality and food safety systems, including HACCP programs
• Coordinate internal and external audits and ensure timely corrective action closeout
• Review, update and manage quality documentation, including SOPs, work instructions, specifications and records
• Investigate quality issues and customer complaints through root cause analysis and corrective actions
• Partner with Operations, Continuous Improvement and R&D teams to drive quality and compliance outcomes
• Support site food safety and quality meetings, training activities and change management processes
• Monitor compliance requirements, including supplier documentation, pest control programs, verification activities and quality reporting

Education

Tertiary qualification in Food Science or Food Technology

Job description

Primo Foods is seeking a Quality Supervisor - Systems to join our team in Chullora and play a key role in maintaining and enhancing site quality and food safety systems.

Reporting to the Quality Manager, this position is responsible for coordinating the site Quality Management System, supporting compliance with customer, regulatory and certification requirements, and partnering closely with operations to drive continuous improvement. This role also contributes to national quality initiatives and supports quality outcomes across the business.

Key Responsibilities

Coordinate the day-to-day management of the site Quality Management System

Maintain and continuously improve quality and food safety systems, including HACCP programs

Coordinate internal and external audits and ensure timely corrective action closeout

Review, update and manage quality documentation, including SOPs, work instructions, specifications and records

Investigate quality issues and customer complaints through root cause analysis and corrective actions

Partner with Operations, Continuous Improvement and R&D teams to drive quality and compliance outcomes

Support site food safety and quality meetings, training activities and change management processes

Monitor compliance requirements, including supplier documentation, pest control programs, verification activities and quality reporting

What You'll Bring

Tertiary qualification in Food Science, Food Technology or a related science discipline

Minimum 3 years' experience in a food manufacturing environment

Strong working knowledge of HACCP, food safety systems and quality management systems

Exposure to food industry standards and regulatory requirements, including BRC and retailer standards

Proven ability to build relationships and work effectively with cross-functional stakeholders

Strong computer literacy with the ability to work confidently across multiple customer, business, and quality management systems, ensuring accurate data management, reporting and compliance outcomes

Why Join Primo?

At Primo, we're committed to creating a workplace where people feel supported, valued, and connected.

You’ll also enjoy:

Paid parental leave

Discounts on health insurance and leading retail brands

Exclusive savings at our onsite butcher and deli shop

Free onsite parking and novated leasing options

Career growth and development opportunities within a leading FMCG business