Quality Specialist

Wesfarmers Health; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Employee benefits across Wesfarmers

Ongoing professional development

Free gym access

Employee Assistance Program

Job summary

Wesfarmers Health is seeking a detail-driven Quality Specialist to join our team on a 12-month fixed-term contract. In this pivotal role, you will uphold quality and compliance standards across our private-label portfolio, collaborating with cross-functional teams from product development to supply chain.

Your proven experience in quality assurance, along with strong knowledge of industry regulations, will ensure that we deliver safe, high-quality products to our customers.

We offer access to employee benefits across the Wesfarmers Group and ongoing professional development opportunities.

Qualifications

• Proven experience in quality assurance within the pharmaceutical, OTC, foods or cosmetic industry.
• Strong knowledge of local regulatory standards.
• Experience in managing Quality Management Systems.

Responsibilities

• Maintain and enhance quality and compliance standards.
• Partner with cross-functional teams to ensure product quality.
• Support quality processes and manage complaints.

Skills

Quality assurance experience in pharmaceutical/OTC/foods/cosmetics

Knowledge of PICS/GMP, TGA, FSANZ, ACCC

Experience with Quality Management Systems

Familiarity with ethical sourcing and sustainability principles

Ability to manage multiple projects

Problem-solving skills

Excellent communication and interpersonal skills

Proficiency in MS Office and regulatory databases

Education

Bachelor's degree in scientific discipline or pharmaceutical sciences

Job description

What you’ll do:

We’re looking for a detail-driven and collaborative Quality Specialist to join our team on a 12-month fixed-term contract, covering a parental leave. In this key role, you will be responsible for maintaining and enhancing quality and compliance standards across our private‑label portfolio.

Reporting to the Regulatory Affairs and Compliance Manager, you’ll partner closely with cross‑functional teams across Product Development, Brand, Sustainability and Supply Chain to ensure product quality is upheld at every stage—from concept through to launch. You’ll be instrumental in supporting quality processes, managing investigations and complaints, and driving continuous improvement across the portfolio.

From reviewing product samples and benchmarking quality standards, to working closely with suppliers and ensuring regulatory alignment, you’ll help deliver safe, high‑quality products that our customers can trust.

If you’re passionate about quality, thrive in a fast‑paced environment, and enjoy collaborating to drive continuous improvement—we’d love to hear from you.

What you’ll bring:

• Proven experience in quality assurance within the pharmaceutical, OTC, foods or cosmetic industry, with a focus on ethical sourcing and sustainability
• Strong knowledge of PICS/GMP, TGA, FSANZ, ACCC and other applicable local regulatory standards
• Experience in managing and implementing Quality Management Systems
• Familiarity with ethical sourcing practices and sustainability principles in supply chain management
• Demonstrated ability to manage multiple projects and priorities effectively
• Sound problem‑solving skills and a proactive approach to identifying and resolving quality‑related issues
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross‑functional teams
• Proficiency in MS Office applications, regulatory databases, and other relevant software tools
• Bachelor's degree in a scientific discipline, pharmaceutical sciences, or related field. A higher degree would be an advantage

Why us?

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica and Clear Skincare Clinics
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
• Novated leasing options
• Access to our Employee Assistance Program (EAP) – available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation
• Food, coffee and health & wellbeing facilities onsite including a landlord‑operated gym
• Dedicated end‑of‑trip facilities (cycle racks, showers, lockers)

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.