Quality & Risk Manager

Greenslopes Private Hospital; City of Brisbane; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Career development

Salary packaging

Flexible rostering

Wellbeing support

Staff discounts

Job summary

Greenslopes Private Hospital invites applications for a permanent full-time Quality and Risk Manager to lead the Hospital Quality Management System, ensuring safe, high-quality patient care and compliance with NSQHS and related standards.

You will lead a multidisciplinary team, drive a culture of safety, and work with clinical and non-clinical leaders across the Ramsay Health Care network to deliver continuous improvement.

Qualifications

• Self-motivated with excellent communication and leadership.
• Strong organisational skills and detail oriented.
• Proven strategic planning, workforce management and policy development.
• Ability to lead, empower staff and act as a positive role model.
• Ability to drive a culture of safety in a large multidisciplinary organisation.

Responsibilities

• Monitor, develop and implement strategies and systems for safe, high quality patient care.
• Foster a safety culture across the hospital through communication and continuous improvement.
• Ensure adherence to NSQHS, national policies and supporting standards.
• Establish collaboration with clinical and non-clinical leaders across Ramsay Health Care.

Skills

Leadership

Communication

Strategic planning

Workforce management

Policy development

Change management

Clinical governance

Risk management

Data interpretation

Education

Bachelor’s degree in nursing

Bachelor’s degree in healthcare administration

Job description

Greenslopes Private Hospital has a fantastic opportunity available for a Quality and Risk Manager to join our team on a permanent full-time basis!

Acting as the accountable representative for the Hospital Quality Management System, this position will see you lead a highly skilled and functioning team that monitors and responds to our health outcomes to ensure the hospital is continuously providing high quality and safe patient care.

Your responsibilities will include:

• Monitor, develop and implement strategies and systems that ensure the delivery of safe, high quality and patient centred services.
• Foster a culture of safety across the hospital through excellent communication and continuous improvement.
• Ensure adherence to national policies, the National Safety and Quality Health Service and supporting standards and other regulatory requirements.
• Establish collaborative working relationships with clinical and non-clinical leaders across the Hospital and the broader Ramsay Health Care network.

About You

To be successful in this role, you will:

Be a self-motivated professional with excellent communication and leadership skills to drive a culture of safety across a large-scale, multidisciplinary organisation. With excellent organisational skills, you are detail oriented and have proven strategic planning, workforce management and policy development skills. Your ability to lead, empower and engage staff, and act as positive role model is essential for this role.

• Bachelor’s degree in nursing, or healthcare administration
• Minimum of 5 years’ experience in an acute hospital setting
• Demonstrated experience with facilitating activities or processes to achieving hospital wide accreditation
• Expert knowledge of clinical governance and risk management systems that promote high-quality care
• Demonstrated capacity to collect, interpret and use clinical data to inform clinical care and hospital processes
• Experience in change management

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.