Quality & Regulatory Specialist

Nestlé Nespresso SA; Council of the City of Sydney; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A leading coffee company is looking for a passionate Quality & Regulatory Specialist to join its team in Rhodes. This role involves ensuring that products and operations meet regulatory standards and lead quality initiatives. Responsibilities include maintaining compliance documentation, overseeing labeling, and improving customer satisfaction through regulatory oversight. The position offers flexible working arrangements, product discounts, and personal development opportunities.

Benefits

Nespresso machine and monthly credit for products

Annual bonus incentive program

Additional leave for health and wellbeing

Flexible working arrangements

Exceptional training opportunities

Quarterly staff recognition awards

Qualifications

• Passionate and detail-driven individual.
• Experience in quality compliance and regulatory requirements.
• Ability to lead investigations and drive corrective actions.

Responsibilities

• Maintain documentation and lead investigations for quality compliance.
• Manage compliance across coffee, machines, food, and accessories.
• Assist boutiques with ISO audits and maintain safety documentation.

Job description

Committed to sustainability & B-Corp certified

Flexible Schedule to Support your Work-Life Balance

Share your passion for coffee!

Are you ready to bring a little extraordinary into your life? At Nespresso, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we transform lives with every cup. Because a Nespresso cup of coffee can deliver an extraordinary experience while creating greater value for both society and the environment.

To achieve this, we live by four behaviours. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can.

We’re looking for a passionate and detail-driven Quality & Regulatory Specialist to join our Nespresso SHEQ team in Rhodes.

In this role, you’ll ensure our products, services, and operations meet Nestlé and Nespresso standards, as well as local regulatory requirements. You will lead quality initiatives, support our certified Integrated Management System (IMS), and help us deliver exceptional customer experiences through compliance, training, and continuous improvement.

Responsibilities

• Quality & Compliance: Maintain documentation, lead investigations, and drive corrective actions to ensure product and process excellence.
• Regulatory Oversight: Manage compliance across coffee, machines, food, and accessories. Oversee labelling, monitor regulatory changes, and support new product launch
• Customer Experience: Reduce complaints, improve satisfaction, and support cross-functional improvement initiatives.
• SHEQ Support: Assist boutiques with ISO audits, maintain safety documentation, and contribute to annual SHE initiatives.

Rewards

• Receive a Nespresso machine, monthly credit for our products, and exclusive staff discounts across the Nespresso range
• Annual bonus incentive program
• Access to additional days of leave to support your health and wellbeing
• Flexible working arrangements and the opportunity to work from home for 50% of your working hours
• Exceptional training and continuous personal Development opportunities
• Quarterly staff recognition through our GreatNes awards

Application

• To be considered for this role you must have full working rights within the relevant location.
• Applicants will be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.
• We want to make finding your dream job possible. If you require additional support with your application or the recruitment process, please contact us at [e-mail]

People are at the heart of our success – all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.