Quality Manager – PLM

Blackmores; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Paid community leave

WGEA certified

Flexible working

Carbon neutral

Discounted products

Sonder mental health

Job summary

Blackmores is seeking a Quality Manager – Product Lifecycle Management (PLM) to lead product quality activities across the full lifecycle, from innovation through to discontinuation. You will head a 7-person Product Lifecycle Quality team, ensuring standards of quality, compliance, and consumer safety across GMP-regulated products.

Based in Sydney, this permanent role reports to the Quality leadership and requires travel between Warriewood and Surry Hills sites.

Qualifications

• Bachelor's degree in Science, Pharmaceutical Sciences, Quality, Manufacturing, Food Science, or related discipline.
• Significant experience within a regulated GMP environment (pharma, complementary medicines, food, or consumer healthcare).
• Strong knowledge of Quality Management Systems (QMS), GMP, product quality standards, and regulatory compliance.
• Experience leading, coaching, and developing high-performing teams.
• Experience managing product specifications, change control, quality reviews, investigations, and risk management.

Responsibilities

• Lead and develop a high-performing Product Lifecycle Quality team, fostering capability, accountability, and continuous improvement.
• Provide quality leadership across NPD, product changes, reformulations, packaging updates, and lifecycle management activities.
• Review and approve product specifications, artwork, packaging components, and quality documentation.
• Own and govern the Product Change Control program, ensuring risk assessment, compliance, and implementation of product changes.

Skills

Quality leadership

GMP experience

Change control

QMS knowledge

Regulatory compliance

Risk management

Team coaching

Education

Bachelor's degree in relevant discipline

Job description

Our vision is to connect 1 billion people to the healing power of nature. A wholly owned subsidiary of Kirin Holdings, Blackmores Group is a leading natural health company with proud Australian heritage. We operate across 11 markets throughout Asia-Pacific and Greater China, delivering high-quality, evidence-based health solutions that help people live healthier lives.

The Opportunity

We're seeking an experienced Quality Manager – Product Lifecycle Management (PLM) to lead product quality activities across the entire product lifecycle, from innovation and new product development through to commercialisation, ongoing product improvements, change management, and product discontinuation.

This is a pivotal leadership role, leading a team of 7, responsible for ensuring our products continue to meet the highest standards of quality, compliance, and consumer safety.

This is a permanent role, based at either our two Warriewood or Surry Hills offices. Please note, travel between the two sites will be required.

Why you will love working at Blackmores

• Opportunities to support your local community through paid community leave
• WGEA certified work environment
• Flexible working across most of our roles
• A socially responsible work environment, on track to be carbon neutral by 2030
• Great benefits to support your health and wellbeing, including access to discounted products
• Mental health support for you and your family through our Sonder assistance program

What you will be doing

• Lead and develop a high-performing Product Lifecycle Quality team, fostering capability, accountability, and continuous improvement.
• Provide quality leadership across new product development, product changes, reformulations, packaging updates, and ongoing lifecycle management activities.
• Review and approve product specifications, artwork, packaging components, and associated quality documentation.
• Own and govern the Product Change Control program, ensuring effective risk assessment, compliance, and implementation of product changes.

Who are you?

Essential

• Bachelor's degree in Science, Pharmaceutical Sciences, Quality, Manufacturing, Food Science, or a related discipline.
• Significant experience within a regulated GMP environment, within pharmaceuticals, complementary medicines, food, or consumer healthcare.
• Strong knowledge of Quality Management Systems (QMS), GMP requirements, product quality standards, and regulatory compliance.
• Demonstrated experience leading, coaching, and developing high-performing teams.
• Experience managing product specifications, change control, quality reviews, investigations, and risk management activities.

Nice to have

• Exposure to TGA inspections, supplier audits, customer audits, or external manufacturer quality management.
• Experience developing quality metrics, KPIs, trend reporting, and management review inputs.
• Knowledge of Lean, continuous improvement methodologies, and quality risk management tools.

Agencies please note: This recruitment assignment is being managed directly by the Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.