Quality Manager — Cosmetic & Personal Care Manufacturing

ICONS Rauxel; Hornsby; Sur place; AUD 110 000 - 150 000; Plein temps

Résumé du poste

ICONS|Rauxel, based in Hornsby NSW, seeks a hands-on Quality Manager to lead the quality function for cosmetics and personal care manufacturing. You will oversee a small team, drive GMP/ISO compliance, and partner with R&D to maintain NPD specs, ensuring products meet regulatory standards.

In this permanent full-time role, you’ll implement robust quality systems, manage audits, CAPAs, and continuous improvement, while coaching the QA team and engaging with suppliers and customers.

Qualifications

• Bachelor's degree in Quality Management, Engineering, Science, or related field.
• 5+ years of experience in a Quality Leadership role within Personal Care, Cosmetics, or FMCG manufacturing.
• Strong working knowledge of GMP, ISO standards, and regulatory compliance in a manufacturing environment.
• Proven team management experience with direct reports.
• Ongoing unrestricted work rights in Australia.

Responsabilités

• Lead the Quality team in ensuring compliance with ISO, GMP, and regulatory standards.
• Develop and implement quality control systems, specifications, and documentation.
• Manage SOPs and Work Instructions reviews.
• Collaborate with R&D to maintain NPD specifications and legislative alignment.
• Define and report on quality KPIs and performance metrics.
• Oversee NCRs, CAPAs, and corrective action plans.
• Lead internal and external audits and ensure effective corrective actions.
• Manage testing processes for product, water, and equipment.
• Drive continuous improvement across the quality management system.
• Investigate and resolve customer complaints with long-term solutions.
• Minimise waste through process improvements.
• Evaluate supplier performance for raw materials and packaging.
• Provide guidance and development to the QA team.

Connaissances

Team leadership

Analytical thinking

Communication

Formation

Bachelor's degree in Quality Management, Engineering, Science, or related field

Outils

GMP

ISO standards

Regulatory compliance

Description du poste

Quality Manager - Cosmetic & Personal Care Manufacturing

Lead Quality. Shape the Future of Clean Beauty.

At ICONS|Rauxel, quality isn't just a department — it's at the heart of everything we do.

We're a premium private-label manufacturer of clean, creative skincare and haircare products, and we're looking for an experienced Quality Managerto lead our quality function and drive excellence throughout our operation.

If you're a hands-on quality professional with a passion for cosmetics or personal care manufacturing, and you thrive in a fast-paced, innovative environment, this is your next move.

About Us

ICONS|Rauxel is a private label manufacturer of premium, clean, and creative haircare and skincare products based in Hornsby, NSW. Our laboratory drives innovation in formulation, inspired by Australian botanicals, natural extracts, and sustainable ingredients.

We are proud to be part of the ICONS Beauty Group — a global cosmetic and beauty corporation delivering innovative, sustainable product solutions and world-class hair care, skincare, and packaging across international markets.

About the Role

Reporting to the VP of Operations and leading a team of 2 direct reports, the Quality Manager is responsible for developing and implementing robust quality control systems that ensure our products consistently meet and exceed customer expectations and regulatory requirements.

You will manage a quality team, drive continuous improvement, and foster a culture where quality is everyone's priority — from raw materials through to finished product.

Type of Role: Permanent Full-Time

Working Hours: Monday to Thursday, 8:00 AM - 4:30 PM | Friday, 8:00 AM - 2:30 PM. Enjoy our early Friday finish every week!

What You’ll Be Doing

• Lead the Quality team in ensuring full compliance with ISO, GMP, and all relevant regulatory standards
• Develop and implement quality control systems, specifications, and documentation to uphold product quality and compliance
• Manage and conduct regular reviews of Standard Operating Procedures (SOPs) and Work Instructions
• Collaborate with R&D to maintain accurate NPD specifications in line with legislative requirements
• Define, monitor, and report on quality KPIs and performance metrics
• Manage Non-Conformance Reports (NCRs) and drive Corrective and Preventive Actions (CAPAs)
• Oversee all internal and external audits and ensure that effective corrective action plans are implemented
• Manage internal and external product, water, and equipment testing processes
• Drive continuous improvement initiatives across the quality management system
• Monitor, investigate, and resolve customer complaints with long-term solutions
• Develop and implement processes to minimise waste across operations
• Evaluate supplier performance for raw materials and packaging
• Provide guidance, coaching, and development to the quality assurance team

What We’re Looking For

• Bachelor's degree in Quality Management, Engineering, Science, or a related field
• 5+ years of experience in a Quality Leadership role within Personal Care, Cosmetics, or FMCG manufacturing — this is essential
• Strong working knowledge of GMP, ISO standards, and regulatory compliance in a manufacturing environment
• Proven team management and leadership experience with direct reports
• Excellent analytical and problem-solving skills with a strategic mindset
• Effective communication and interpersonal skills, with the ability to manage customer enquiries, liaise with internal teams, and maintain professional relationships with suppliers and external stakeholders
• Highly organised with the ability to manage competing priorities, resources, and schedules effectively
• Ongoing unrestricted work rights in Australia

Why You’ll Love Working With Us

• Be part of a passionate, innovative team bringing premium beauty products to market
• Early finish every Friday — because we believe in work-life balance
• A collaborative, supportive culture where your expertise truly makes an impact

We are not currently engaging recruitment agencies for this position — direct applications are warmly welcomed.