Quality Manager

Shape Australia; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

TSL in Sydney is seeking a Quality Manager to lead quality systems and assurance across multiple projects in the engineering and construction space. You will implement and maintain the Quality Management System (QMS), drive audits, and embed quality requirements in day-to-day project delivery while ensuring compliance with regulatory standards.

The role requires ISO knowledge, exposure to Lean/Six Sigma, and strong communication to engage stakeholders.

Qualifications

• Degree in Quality Management or related field.
• Experience in construction or project delivery environments.
• ISO lead auditor or similar certification.
• Strong communication and stakeholder engagement.
• Exposure to Lean or Six Sigma methodologies.

Responsibilities

• Quality Systems & Governance: maintain QMS across projects.
• Regulatory compliance and audit support activities.
• Quality in project operations: integrate quality requirements into planning and delivery.
• Operational quality assurance: perform inspections and address non-conformances.
• Continuous improvement: promote quality culture and training.
• Collaboration within Q‑EHS: align quality with safety and environment.
• General responsibilities: provide day-to-day quality advice.

Skills

Quality management

Stakeholder communication

Audits & compliance

Continual improvement

Lean/Six Sigma

Education

Quality Management degree

Job description

Quality Manager

2113 North Ryde Capstone Recruitment

Posted today

Job Description

Our client is a leading technical engineering and construction partner operating across EMEA, the Americas and APAC.

They are committed to creating the spaces to power the fourth industrial revolution, whilst ensuring we leave a positive environmental and social legacy for communities across the world. Specialising in Data Centres, Advanced Manufacturing, Logistics, Food and Pharmaceuticals, we are proud to deliver outstanding turnkey projects at speed, without compromise on safety or quality.

Our team at TSL is focused on working with our clients and the entire supply chain to create a simple agenda concentrated on getting things done. At the heart of what TSL does is taking the ‘noise’ out of project delivery whilst ensuring that we are always engineering best value for money and fit-for-purpose solutions.

TSL is an equal opportunity employer and we are especially proud that our dynamic, international team is made up of colleagues representing 57 nationalities across the world. We want big-picture thinkers who aren't afraid to roll up their sleeves, refusing to settle for 'good enough' and pushing for great each time. We are firm believers that to build quality, you must invest in quality. We will continue to invest in our biggest asset: our amazing team.

Role Purpose

• The Quality Manager supports the delivery of high-quality, compliant projects across TSL by ensuring that quality management systems, processes, and controls are effectively implemented and maintained across all projects.
• Operating as part of the Q-EHS function and reporting to the Q-EHS Director, the Quality Manager works closely with Project Teams, Site Management, and the wider Q-EHS team to embed quality requirements into day-to-day project delivery, support assurance activities, and drive continuous improvement in line with TSL standards, regulatory requirements, and client expectations.

Main Duties and Responsibilities

1. Quality Systems & Governance

• Support the implementation and ongoing maintenance of TSL’s Quality Management System (QMS) across projects and sites.
• Ensure quality policies, procedures, and work instructions are applied consistently and remain fit for purpose.
• Assist the Q-EHS Director in maintaining compliance with applicable quality standards, certifications (including ISO), and regulatory requirements.
• Contribute to the development and improvement of quality documentation, templates, and tools used across the business.

2. Regulatory Compliance & Audit Support

• Support compliance with relevant regulatory and industry standards applicable to construction and project delivery.
• Assist with quality risk identification and mitigation activities during project planning and delivery.
• Participate in internal and external quality audits, inspections, and assurance reviews.
• Maintain accurate quality records and documentation to support audit readiness and compliance reporting.

3. Quality in Project Operations

• Work with Project Managers and Site Teams to integrate quality requirements into project planning, execution, and delivery activities.
• Review project quality documentation, including inspection and test plans, quality records, and handover documentation.
• Monitor project-specific quality performance, identifying trends, recurring issues, and opportunities for improvement.
• Provide guidance on quality requirements during bid, proposal, and execution phases, as required.

4. Operational Quality Assurance

• Undertake quality inspections, audits, and reviews across active projects, documenting findings and agreed actions.
• Monitor and support the close‑out of quality non‑conformances, defects, and corrective actions within agreed timeframes.
• Support root cause analysis and corrective and preventative action processes in collaboration with project teams.

5. Continuous Improvement & Capability Building

• Promote a culture of quality awareness, accountability, and continuous improvement across project and site teams.
• Support initiatives to improve quality performance, efficiency, and consistency across projects.
• Assist in the development and delivery of quality‑related training, guidance materials, and lessons learned.
• Share quality insights and improvement opportunities with the Q‑EHS Director to inform broader Quality and EHS initiatives.

6. Collaboration within the Q‑EHS Function

• Work collaboratively with Q‑EHS colleagues to ensure alignment between quality, safety, and environmental management systems.
• Support the Q‑EHS Director on cross‑functional assurance activities, improvement initiatives, and reporting requirements.
• Provide practical, project‑focused quality advice while maintaining alignment with governance frameworks.

7. General Responsibilities

• Provide day‑to‑day quality support and advice to project and site teams.
• Undertake other reasonable duties related to quality management as directed by the Q‑EHS Director or senior TSL leadership.

Key Relationships

Internal: Project Managers, Site Teams, Q‑EHS Director, Q‑EHS Team and wider project delivery, Commercial, Design, Construction and support functions as required.

External: Clients, client representatives (quality‑related matters), contractors, subcontractors, statutory authorities, auditors, and regulatory bodies.

Qualifications, Skill and Experience

• Degree or formal qualification in Quality Management, Engineering, Construction Management, or a related discipline.
• Demonstrated experience in a Quality Management or Quality Assurance role within construction or project‑based environments.
• Strong working knowledge of Quality Management Systems (QMS) and quality assurance processes.
• Experience supporting audits, inspections, and compliance activities.
• Strong communication and stakeholder engagement skills.
• Ability to operate effectively in fast‑paced, multi‑project environments.
• ISO Lead Auditor or similar quality‑related certification.
• Experience supporting quality systems across multiple projects or sites.
• Exposure to continuous improvement methodologies (e.g. Lean, Six Sigma).
• Familiarity with digital quality management or reporting systems.

Fitness for Role

To perform effectively in this role, candidates must demonstrate:

• Alignment with TSL’s values of Safety, Quality, Collaboration and Delivery Excellence.
• Professional integrity, reliability, and accountability in all health, safety, and environmental matters.
• Strong attention to detail and proactive problem‑solving in operational environments.
• Capacity to influence teams, drive compliance, and maintain high standards across all projects.