Quality Manager

Queensland Health; City of Brisbane; On-site; AUD 120,000 - 180,000; Full time

Job summary

Queensland Health seeks a Quality Manager to join Linen Services Leadership Team to shape quality, compliance, risk and performance across the business. You will champion quality and continuous improvement initiatives that support operational excellence and deliver value to the Queensland health system.

Your leadership will influence strategic outcomes and foster a culture of quality, safety and customer focus across teams, translating legislation and standards into practical processes and

Qualifications

• Experience implementing and maintaining quality management systems (QMS).
• Knowledge of legislation, standards and accreditation requirements; translate to operational processes.

Responsibilities

• Lead quality improvement initiatives and influence stakeholders across operational teams.
• Develop and monitor quality, compliance, risk and performance metrics to drive continuous improvement.
• Utilize data to identify trends, investigate non-conformances and support evidence-based decision-making.

Skills

Quality management systems

Compliance monitoring

Auditing

Risk management

Continuous improvement

Stakeholder engagement

Leadership

Data analysis

Job description

Are you ready to lead meaningful change, drive continuous improvement and help maximise value across Queensland’s healthcare system? Linen Services is seeking an experienced and motivated Quality Manager to join our Leadership Team and play a pivotal role in shaping quality, compliance, risk and performance across the business. Linen Services is seeking an experienced and motivated Quality Manager to join our Leadership Team in this pivotal role. As a key leader within the business line, you will champion quality, compliance, risk management, and continuous improvement initiatives that support operational excellence and deliver tangible value to the Queensland health system.

This is an exciting opportunity to influence strategic outcomes, foster a culture of quality and innovation, and work collaboratively across the business to drive performance and organisational success. Your leadership will play a critical role in ensuring Linen Services continues to deliver safe, reliable, and high-quality services that support better patient and healthcare outcomes delivery for all Queensland.

You’ll bring strong leadership capability, a strategic mindset and a passion for turning quality and improvement opportunities into tangible outcomes. Your ability to build relationships, influence at all levels and lead meaningful change will be key to your success.

• Demonstrated experience in implementing and maintaining quality management systems, including compliance monitoring, auditing, risk management, and continuous improvement activities.
• Sound knowledge of relevant legislation, standards, and accreditation requirements, with the ability to translate these into practical operational processes and quality outcomes.
• Proven ability to lead quality improvement initiatives and influence stakeholders, fostering a culture of quality, safety, and customer focus across operational teams.
• Highly developed analytical, investigation, and reporting skills, with experience using data to identify trends, manage non-conformances, implement corrective actions, and support evidence-based decision-making.