Quality, Compliance & Governance Leader

CareChoice; Melbourne; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

CareChoice is seeking a Quality & Compliance Manager to lead quality, governance, risk and clinical governance across our disability services. Reporting to the Chief Legal Officer, you will shape safe, high‑quality, person‑centred services, embed governance frameworks, and drive continuous improvement across the organisation.

In this hybrid role, you will work with operational leaders and executives, manage audits and accreditation, oversee safeguarding and incident responses, develop and

Qualifications

• Significant experience leading quality, compliance and governance functions.
• Strong knowledge of NDIS Practice Standards and safeguarding requirements.
• Experience managing accreditation and audit programs.
• Experience embedding quality management systems and continuous improvement frameworks.

Responsibilities

• Lead CareChoice's quality, governance, risk and clinical governance frameworks.
• Manage internal and external audits, accreditation and certification activities.
• Oversee compliance obligations and advise leaders across the organisation.
• Monitor emerging risks and implement effective controls.
• Coordinate quality, risk and compliance reporting to governance committees.
• Lead safeguarding, incident responses and quality improvement initiatives.

Skills

Quality governance leadership

NDIS Standards knowledge

Audits & accreditation

Stakeholder engagement

Analytical thinking

Decision making

Education

Tertiary qualification in quality, governance or risk

Job description

CareChoice is seeking a Quality & Compliance Manager to lead quality, governance, risk and clinical governance across our disability services. Reporting to the Chief Legal Officer, you will shape safe, high‑quality, person‑centred services, embed governance frameworks, and drive continuous improvement across the organisation.

In this hybrid role, you will work with operational leaders and executives, manage audits and accreditation, oversee safeguarding and incident responses, develop and