Quality Assurance Officer- Knitwear

Forever New Head Office; Melbourne; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

40% employee discount

Daily subsidised coffee & lunch

Birthday and loyalty leave

LinkedIn Learning access

Paid parental leave

Recruitment referral incentives

Wellbeing & sustainability initiatives

Continuous learning and development

Awards & recognition programs

Subsidised car parking

Richmond head office location

Global business exposure

Descripción de la vacante

Forever New is seeking a detail-oriented Quality Assurance Officer to drive the fit, quality and consistency of Knitwear from initial development through to bulk production at our Melbourne head office.

You’ll manage fit and quality from first sample through bulk production, lead and document fit sessions, collaborate with Buying & Design to meet briefs and commercial targets, and provide clear technical direction to offshore suppliers to ensure right-first-time results.

Formación

• 5+ years' experience in Quality Assurance, garment tech or product development within fashion retail, focused on Knitwear.
• Strong knowledge of fit, construction, grading and technical constraints of knitwear.
• Confident running fit sessions and influencing stakeholders.
• Highly organised with excellent time and priority management.
• Solutions-focused with strong commercial awareness.
• Clear communicator across internal teams and offshore suppliers.

Responsabilidades

• Manage fit and quality from first sample through to bulk production
• Lead and drive fit sessions, ensuring accuracy and adherence to critical path
• Collaborate with Buying & Design to deliver against briefs and commercial outcomes
• Provide clear technical direction to offshore suppliers and resolve issues proactively
• Approve styles for bulk, ensuring consistency and product integrity
• Monitor and analyse returns and quality performance, driving continuous improvement
• Oversee care instructions, testing and compliance standards
• Support and develop a QA Assistant in best practice and technical capability
• Identify risks early and escape potential delivery impacts

Conocimientos

Quality Assurance

Garment tech

Product development

Knitwear

Fit sessions

Stakeholder management

Organization

Communication

Descripción del empleo

This year, we celebrate 20 years of Forever New.

Our story started with a simple premise; to create moments worth remembering through the pieces in her wardrobe. Twenty years later, we've built a global Australian fashion brand loved across more than 25 countries.

THE PERKS WE OFFER YOU

As part of the Forever New family, you’ll enjoy benefits designed to support your success and wellbeing:

• Enjoy a generous 40% employee discount, including periodic family & friends offers
• Coffee lover? Indulge in daily subsidised coffee and lunch at the café downstairs
• Celebrate loyalty and life moments with birthday and loyalty leave
• Access to ongoing learning and development through LinkedIn Learning courses

Benefit from paid parental leave, helping you balance family and career

• Gain recruitment referral incentives for bringing exceptional talent into the team
• Take part in wellbeing and sustainability initiatives, supporting both you and the planet
• Grow with continuous learning and development programs
• Be recognised for your contributions through awards and recognition programs
• Enjoy subsidised car parking and a vibrant Richmond head office location
• Gain exposure to a global business operating across 5 continents

ABOUT THE ROLE

We are seeking a detail-oriented and commercially minded Quality Assurance Officer to drive the fit, quality and consistency of our Knitwear apparel across all stages—from initial development through to bulk production.

You’ll play a critical role in ensuring Forever New’s design vision is brought to life with precision, while minimising risk, avoiding delays and reducing customer returns through right-first-time product.

• Manage fit and quality from first sample through to bulk production
• Lead and drive fit sessions, ensuring accuracy and adherence to critical path
• Collaborate with Buying & Design to deliver against briefs and commercial outcomes
• Provide clear technical direction to offshore suppliers and resolve issues proactively
• Approve styles for bulk, ensuring consistency and product integrity
• Monitor and analyse returns and quality performance, driving continuous improvement
• Oversee care instructions, testing and compliance standards
• Support and develop a QA Assistant in best practice and technical capability
• Identify risks early and escape potential delivery impacts

ABOUT YOU

• 5+ years' experience in Quality Assurance, garment tech or product development within fashion retail, focused on Knitwear
• Strong knowledge of fit, construction, grading and technical constraints of knitwear
• Confident running fit sessions and influencing stakeholders
• Highly organised with excellent time and priority management
• Solutions-focused with strong commercial awareness
• Clear communicator across internal teams and offshore suppliers

OUR VALUES

Whether we’re building our next range, partnering with stores or trading a season, these five values guide everything we do:

• Think Customer
• Respect for All
• Keep it Simple
• Take Responsibility
• Act with Pace

If you’re excited to contribute to a growing global brand and play a meaningful role in our success, we’d love to hear from you. Join us as we continue to build on our 20‑year legacy and shape the future of Forever New.