Quality Assurance Manager

The Confectionery House Pty Ltd; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

The Confectionery House Pty Ltd, an Australian-owned confectionery manufacturer based in Thomastown, Victoria, seeks an experienced Quality Assurance Manager to oversee QA operations, ensure product quality, and maintain compliance with food safety regulations.

Key responsibilities include developing QA policies, monitoring processes, conducting audits, investigating complaints, maintaining records, and training staff to uphold high standards across chocolate and confectionery lines.

Qualifications

• Relevant qualification in Food Science, Food Technology, Quality Management or related field.
• At least 1 year experience in quality assurance in food manufacturing.
• Knowledge of food safety standards, HACCP and quality management systems.
• Strong leadership and communication skills.
• Ability to supervise staff and manage quality control processes.

Responsibilities

• Develop, implement and maintain quality assurance policies and procedures.
• Monitor manufacturing processes to ensure products meet quality standards.
• Oversee food safety and quality management systems.
• Conduct regular quality inspections, internal audits and compliance checks.
• Identify quality issues and implement corrective and preventive actions.
• Investigate customer complaints and product non-conformities.
• Maintain QA records, reports and documentation.
• Train and supervise employees on quality control and food safety procedures.
• Ensure compliance with relevant food safety legislation and regulatory standards.
• Work with production and management teams to improve operational efficiency and product quality.

Skills

Quality Assurance

HACCP knowledge

Leadership

Food safety

Education

Bachelor's degree in Food Science/Technology or related field

Job description

The Confectionery House Pty Ltd – Thomastown VIC

The Confectionery House Pty Ltd is seeking an experienced and motivated Quality Assurance Manager to oversee quality assurance operations, maintain product quality standards and ensure compliance with relevant food safety regulations and industry requirements.

Key responsibilities

• Develop, implement and maintain quality assurance policies and procedures.
• Monitor manufacturing processes to ensure products meet required quality standards.
• Oversee food safety and quality management systems.
• Conduct regular quality inspections, internal audits and compliance checks.
• Identify quality issues and implement corrective and preventive actions.
• Investigate customer complaints and product non-conformities.
• Maintain quality assurance records, reports and documentation.
• Train and supervise employees on quality control and food safety procedures.
• Ensure compliance with relevant food safety legislation and regulatory standards.
• Work with production and management teams to improve operational efficiency and product quality.

About you

• Relevant qualification in Food Science, Food Technology, Quality Management or a related field.
• Demonstrated one year experience in quality assurance, preferably within food manufacturing or confectionery production.
• Knowledge of food safety standards, HACCP and quality management systems.
• Strong leadership, communication and problem-solving skills.
• Ability to manage quality control processes and supervise staff.

About us

The Confectionery House Pty Ltd is an Australian-owned confectionery manufacturing business established in 1985 and based in Thomastown, Victoria. The company specialises in manufacturing a wide range of chocolate and confectionery products, including chocolate-coated products, sugar-panned confectionery and honeycomb. The company manufactures its own chocolate and supplies products to wholesalers, retailers and other businesses. With decades of experience in the confectionery industry, The Confectionery House focuses on product quality, innovation, food safety and maintaining high manufacturing standards.