Quality Assurance Analyst - Financial Crime Operations

KordaMentha Pty; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

KordaMentha Implementation Services is seeking a Quality Assurance Analyst for Financial Crime Operations on a 12-month fixed-term contract in Melbourne. You will review AML/CTF investigations and related activities, ensuring quality and compliance across TM, ECDD and KYC.

Ideal candidates have 2–3+ years in AML/CTF QA, strong regulatory knowledge, and experience in fast‑paced regulated environments such as fintech, banking or crypto. Training and development opportunities are offered.

Qualifications

• 2–3+ years’ AML/CTF experience in a Quality Control/Quality Assurance role.
• Strong understanding, knowledge, and application of AML/CTF regulations.
• Knowledge across multiple AML/CTF disciplines, in particular ECDD, TM, and/or KYC.
• Experience in cryptocurrency, fintech, payments or other high-volume regulated environments would be highly regarded.
• Understanding of, and experience in, Quality Assurance, Regulatory, and/or Risk Frameworks.
• Ability to analyse qualitative and quantitative data and draw and communicate conclusions.

Responsibilities

• Perform quality checks on activities such as KYC, TM, ECDD etc., providing key insights to the QA Manager
• Identifying improvement opportunities in processes and procedures and provide guidance to stakeholders
• Assist QA Manager to identify, create and deliver training themes from QA output results
• Coaching and feedback to Analysts regarding QA output results
• Act as trusted SME for Analysts, assisting with remediating QA issues/breaches
• Assist Managers and team leads with stakeholder management related to QA results
• Reporting and analysing data

Skills

AML/CTF knowledge

QA/Quality Assurance

Data analysis

Stakeholder management

Training & coaching

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Since 2002, KordaMentha has been entrusted with some of the region’s most complex and sensitive commercial situations. We are an advisory and investment firm at heart, helping corporations, financiers, lawyers, private investors and government clients to grow, protect and recover value.

Our capabilities extend far beyond our core expertise

Fiercely independent, strategically local, and with a bias for action, we focus on doing what is right by our clients, our people and the wider communities across Australia, New Zealand, Singapore and Indonesia. We provide bold and impactful solutions that deliver growth, certainty and value.

There is strength in difference. Join our team and experience a career and opportunities with a difference.

We are passionate about supporting the broader financial services industry in order to improve its collective capability and in turn, strengthen Australia against the threat of financial crime. We adopt a highly collaborative and practical approach to solving complex problems. Our differentiator is our ability to provide practical advice that is gained from a combined 40+ years of experience. We understand the challenges faced by our clients because we have walked in their shoes. We are passionate about delivering workable solutions and imparting knowledge to improve our client’s capability.

Job Description

An exciting opportunity exists to join KordaMentha Implementation Services as a Quality Assurance Analyst for Financial Crime Operations on an initial 12-month fixed term contract. You will be part of the KordaMentha team responsible for the reviewing and assuring the quality of AML/CTF investigations, including Transaction Monitoring (TM), Enhanced Customer Due Diligence (ECDD), customer risk assessments, complex financial crime investigations, as well as general operational support.

We are particularly interested in candidates with strong experience conducting or quality assuring TM and ECDD investigations, ideally within banking, payments, fintech or cryptocurrency environments.

Key responsibilities

• Perform quality checks on activities such as KYC, TM, ECDD etc., providing key insights to the QA Manager
• Identifying improvement opportunities in processes and procedures and provide guidance to stakeholders
• Assist QA Manager to identify, create and deliver training themes from QA output results
• Coaching and feedback to Analysts regarding QA output results
• Act as trusted SME for Analysts, assisting with remediating QA issues/breaches
• Assist Managers and team leads with stakeholder management related to QA results
• Reporting and analysing data

You will be working with a team of subject matter experts and will undergo our comprehensive training program, including potential opportunities to complete formal AML/CTF qualifications.

Qualifications

We are looking for Quality Assurance Analysts with the following experience:

• 2 – 3+ years’ experience in AML/CTF, preferably in a Quality Control/Quality Assurance role.
• Strong understanding, knowledge, and application of AML/CTF regulations.
• Knowledge across multiple AML/CTF disciplines, in particular ECDD, Transaction Monitoring, and/or KYC.
• Experience in cryptocurrency, fintech, payments or other high-volume regulated environments would be highly regarded.
• Understanding of, and experience in, Quality Assurance, Regulatory, and/or Risk Frameworks.
• Ability to analyse qualitative and quantitative data and draw and communicate conclusions.
• Very high attention to detail.
• Motivated self-starter with the ability to prioritise workloads and meet agreed timelines.
• Ability to act with discretion and maintain confidentiality.
• Excellent interpersonal and communication (verbal and written) skills, with a strong client focus.
• Effective relationship building.
• Advanced skills in Microsoft Office Word, Excel, and Outlook.
• A passion for developing and coaching a team of Analysts.

Additional Information

To be considered for the role, you must be eligible to work in Australia.

Please note candidate interviews may commence as applications are received.