Quality and Technical Services Manager

SC Johnson Australia & New Zealand; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

A leading consumer goods company in Sydney is looking for a Quality & Technical Services Manager to lead their Supply Chain Technical Services team. This pivotal role involves managing product quality, ensuring regulatory compliance, and driving innovation in product development. Candidates should possess a Bachelor’s degree and 5-10 years of relevant experience. Join a dynamic team committed to quality and excellence.

Benefits

Additional superannuation

Career development through training

Onsite gym and tennis court

Qualifications

• 5-10 years working experience in Quality, Technical Services and/or Regulations.
• Proven ability to lead high performing teams.
• Familiarity with packaging, cosmetics, household chemicals & project management.

Responsibilities

• Lead the Supply Chain Technical Services team.
• Drive commercialisation of new products.
• Ensure products meet regulatory compliance.

Skills

Leadership

Quality Assurance

Regulatory Compliance

Problem Solving

Technical Management

Communication

Education

Bachelor degree in Science, Chemical, Engineering or related majors

Tools

Quality Tools (FMEA, Control Plan, SPC)

Job description

Direct message the job poster from SC Johnson Australia & New Zealand

Trusted Talent Advisor ANZ @ SC Johnson | Strategic Influence

About the Role:

As Quality & Technical Services Manager, you will bring your exceptional skill and experience to lead our dynamic Supply Chain Technical Services team, comprising of highly valued Quality Assurance, Project Commercialisation and Regulatory Affairs professionals.

In this pivotal role, you’ll drive the commercialisation of innovation, new products and changes to existing products, ensuring regulatory compliance, and the highest standards of quality assurance.

Your leadership will be crucial in supporting both our Consumer ANZ and Professional ASIA business units, ensuring our products consistently meet and exceed stringent internal and external standards.

Join us to spearhead new product development, implement cost-saving initiatives, and make a significant impact on our business objectives. If you are a visionary leader with a commitment to excellence, we want to hear from you.

Essential Duties and Responsibilities include but not limited to:

• Utilise global-based Quality contacts and framework to deliver product that meets all quality and regulatory requirements
• Addressing quality related customer and consumer complaints with root cause and corrective actions with internal and external suppliers
• Managing product related quality escalations, providing guidance on implications and corrective actions
• Oversee the planning, managing, and participating in the pre- and post-commercialization quality engineering/auditing activities, creating new supplier qualification and audit (SQA) reports.
• Oversee the preparation, planning, managing, and participating and close out of all findings for product audits – i.e. PSRE.
• Influence business stakeholders and decision makers on the prioritization of projects and the realistic allocation of resources.
• Utilise global-based R&D contacts to maintain knowledge of technologies available and best practices while driving for extended claims and efficacy.
• Co-ordinate technical and sourcing function activities for the commericalisation of new products and changes to existing products, including sourcing, formulation, packaging, regulatory compliance, quality efforts and product data management.
• Assist with the development of new product sourcing strategies and tactics to improve cost of goods
• Ensure SCJ product and packing requirements meet regulatory requirements while driving efficiency
• Oversee regulatory compliance submissions to ensure our products are upheld against the standards of SCJ and external bodies such as but not limited to, TGA / APVMA (Aus) and Erma / Medsafe (NZ) ensure all products comply with local and international regulations
• Ensure our efficient registration processes to meet the innovation funnel and obstacles are identified early with systems to minimise the impact

What You’ll Bring:

• Bachelor degree or above in Science, Chemical, Engineering or related majors
• 5- 10 years working experience in Quality, Technical Services and/or Regulations fields with proven ability to lead high performing teams is essential
• Familiar with and experienced in the process and technical management requirements of packaging, cosmetics, house-hold chemicals & project management
• Familiar with and experienced in basic quality tools, such as FMEA, Control Plan, SPC, AQL, Sample Size & Confidence Interval, DOE, SQA auditing, etc
• Strong communication skills, must be able to summarize and articulate technical information to diverse audiences both verbally and in writing
• Problem solving and decision-making skills with the ability to bring projects to final conclusion.
• Self-directed with a “can do” attitude and willingness to drive change & efficiency
• Strong sense of responsibility
• Ability to demonstrate outstanding business and operational leadership capabilities, including continuous improvement knowledge to improve reliability and agility in a highly dynamic environment

What You’ll Get in Return:

SC Johnson’s is committed to providing a Great Place to Work for all its employees. Along with a competitive base salary, here are just some of the benefits you receive when joining the SC Johnson Family -

• Additional superannuation for permanent employees
• Real career development through ongoing training and mentoring
• Beautiful office location in Lane Cove
• Free onsite parking, gym, tennis court, full kitchen with breakfast supplies; all set on stunning national park acreage
• Subsidised fitness sessions, relaxation room with massage chair and EAP program
• Hugely discounted staff products
• Shindig Committee that put on regular events, lunches, parties, fun days
• Great Place to Work Certified
• Be a member of a company championing a better world through sustainability and environmental protection measures

Please note this role is not eligible for relocation support and candidates must have full working rights and be based in Sydney.

No agency solicitation as we have this covered in-house.

Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Come join us and make an impact through iconic global brands. GO FURTHER WITH OUR FAMILY

Inclusion & Diversity

We’re a global organisation, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognise the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance and Supply Chain

• Industries

  Manufacturing

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