Quality and Safety Manager , Health Service Manager Level 3 - ESMHS

South Eastern Sydney Local Health District (SESLHD); Randwick City Council; On-site; AUD 138,000 - 156,000; Full time

Benefits offered by this job

Salary packaging options

Up to $9K living expenses

$2.6K meal & entertainment

Novated Leasing

Discounted Private Health Insurance

Up to 12 days off per year (full-time)

Learning & development opportunities

Gym discounts

Job summary

South Eastern Sydney Local Health District (SESLHD) is seeking a Quality and Safety Manager, Health Service Manager Level 3, to lead clinical quality and patient safety initiatives within the Eastern Suburbs Mental Health Service based at Randwick, Sydney. This temporary full-time role runs through to September 2027.

You will provide high-level advice to the Mental Health Service Director and Executive Team, drive accreditation activities against national standards, and foster a culture of risk

Qualifications

• Experience leading or contributing to clinical quality improvement activities and accreditation processes.
• Ability to provide high-level advice on quality and patient safety to senior leadership.

Responsibilities

• Provides high level support and advice to the Mental Health Service Director and Executive Team on clinical quality and patient safety.
• Leads accreditation activities against national standards in collaboration with the Mental Health Executive and clinical teams.

Job description

Quality and Safety Manager, Health Service Manager Level 3 - Eastern Suburbs Mental Health Service

Employment Type: Temporary Full Time (through to September 2027)

Position Classification: Health Manager Level 3

Remuneration: $137,525.00 - $156,231.00 per annum, plus superannuation

Hours Per Week: 38

Requisition ID: REQ697009

Location: Randwick, Sydney

Applications close date: 11 October 2026

The SESLHD Mental Health Service is a specialised clinical service, providing care to a local population of over 930,000 residents in the Sydney metropolitan area. We provide care within both hospital and community settings to support people living with mental illness at times when acute intervention is needed, or to remain well in their community and lead their own recovery.

Learn more about us here: South Eastern Sydney Local Health District

The Role

Do you have a keen interest in patient quality and safety with a background in health service management and/or mental health? We are looking for a motivated and engaged person to undertake this temporary role and come and join our innovative team leading the way in the provision of care to mental health consumers.

The Patient Safety and Clinical Quality Manager provides high level support and advice to the Mental Health Service Director and Executive Team on all facets of clinical quality and patient safety to foster and develop an organisational culture in which quality and risk management and reduction in patient harm becomes an integral part of core business. The position also plays a lead role in accreditation activities against national standards and benchmarks, in collaboration with the Mental Health Executive and clinical teams.

Where you'll be working

You will be based at Eastern Suburbs Mental Health Service, located on the Prince of Wales Hospital campus, Randwick.

Additional Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, and Novated Leasing. Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & Wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

Are you ready to join us?

About

We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions:

• Describe your experience leading or contributing to clinical quality improvement activities and accreditation processes. Include how you planned, implemented and evaluated initiatives, engaged stakeholders and achieved measurable outcomes.
• Provide an example of a patient safety, quality or risk issue that required investigation and action. How did you analyse the information, manage stakeholders, develop recommendations and monitor implementation of outcomes?
• Tell us about a time when you worked with a diverse range of stakeholders to achieve a quality, safety or service improvement outcome. How did you communicate, negotiate and build relationships to achieve success in a complex environment?
• Current Drivers Licence or willingness to travel to meet the demands of the position.

Our values and commitment to diversity

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

We encourage applications from people who identify as Aboriginal or Torres Strait Islander.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email [e-mail] and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Please visit the SESLHD Disability Recruitment page for more information.

Information For Applicants

• An eligibility list may be created for future Temporary Full Time positions
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing
• Applicants will be assessed against the essential requirements and selection criteria contained withing the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination Against Specific Diseases for all positions prior to offer.
• We do have an Aboriginal Workforce Team that can also provide support ([e-mail]) and for additional information please visit our Stepping Up Website

For more information we encourage you to contact Toni Ottavio on [e-mail]