Quality and Compliance Manager

Anglicare; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging

Professional development and training

Staff discounts

Job summary

Anglicare in New South Wales is seeking a Quality Manager to ensure compliance, uphold high care standards and lead the Quality Framework across aged care services. You will audit performance, review policies, support accreditation, and develop staff while delivering governance, risk management and continuous improvement in line with Anglicare’s values.

The role requires current RN (AHPRA) or relevant tertiary qualifications and proven experience in auditing and improving outcomes for aged care

Qualifications

• Current registration as a Registered Nurse (AHPRA) or relevant tertiary qualifications in health, quality, risk, governance or a related discipline.
• Previous experience as a Quality Manager/Coordinator/Advisor, Residential Manager, Care Manager or Educator in aged care (Desirable).
• Experience in auditing and assessing standards and outcomes for accreditation/registration of aged care facilities.

Responsibilities

• Compliance and Quality Assurance: Ensure the organization adheres to all relevant laws and regulations, maintaining high-quality outcomes beyond compliance requirements.
• Quality Framework Management: Oversee the development and implementation of the Quality Framework, including auditing, inspecting compliance, and providing necessary training and remedial actions.
• Resident Care: Ensure all residents are treated with empathy and dignity, providing them with choices that enhance their wellbeing.
• Policy and Procedure Management: Review and update policies and procedures to reflect current requirements and evidence-based practices.
• Audit and Benchmarking: Conduct audits and respond to internal and external benchmarking results to address non-compliance and improve care outcomes.
• Reporting and Risk Management: Implement a rigorous reporting system to inform operational decisions and manage safety and risk effectively.
• Leadership: Provide professional and capable leadership aligned with Anglicare’s Christian vision, mission, values, and strategy. Develop and support staff, ensuring a positive and effective team environment.
• Government and Grant Funding: Assist with applications and optimise opportunities for government or grant-related funding by maintaining necessary registrations.
• Continuous Improvement: Contribute to the prevention and management of non-compliance and support the ongoing review and development of internal standards and care outcome targets.

Skills

Quality Assurance

Auditing

Governance

Leadership

Education

Registered Nurse (AHPRA) Registration

Relevant tertiary qualifications in health, quality, risk or governance

Job description

Key Responsibilities

• Compliance and Quality Assurance: Ensure the organization adheres to all relevant laws and regulations, maintaining high-quality outcomes beyond compliance requirements.
• Quality Framework Management: Oversee the development and implementation of the Quality Framework, including auditing, inspecting compliance, and providing necessary training and remedial actions.
• Resident Care: Ensure all residents are treated with empathy and dignity, providing them with choices that enhance their wellbeing.
• Policy and Procedure Management: Review and update policies and procedures to reflect current requirements and evidence-based practices.
• Audit and Benchmarking: Conduct audits and respond to internal and external benchmarking results to address non-compliance and improve care outcomes.
• Reporting and Risk Management: Implement a rigorous reporting system to inform operational decisions and manage safety and risk effectively.
• Leadership: Provide professional and capable leadership aligned with Anglicare’s Christian vision, mission, values, and strategy. Develop and support staff, ensuring a positive and effective team environment.
• Government and Grant Funding: Assist with applications and optimise opportunities for government or grant-related funding by maintaining necessary registrations.
• Continuous Improvement: Contribute to the prevention and management of non-compliance and support the ongoing review and development of internal standards and care outcome targets.

Education and Experience

• 1. Current registration as a Registered Nurse (AHPRA) or relevant tertiary qualifications in health, quality, risk, governance or a related discipline.
• 2. Previous experience as a Quality Manager/Coordinator/Advisor, Residential Manager, Care Manager or Educator in aged care (Desirable).
• 3. Experience in auditing and assessing standards and outcomes for accreditation/registration of aged care facilities.

Why Anglicare?

For 170 years Anglicare has been serving those in need - providing care to older people and services to the vulnerable. Today we employ 6,000 staff and are blessed to serve alongside 1,500 volunteers. We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

Benefits

• Flexible work options to get the most out of work and life
• Increase your take-home pay with salary packaging
• Ongoing professional development and leadership training to advance your career
• Exclusive discounts to over 400 retailers
• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Because you put so much heart into helping the most vulnerable in our community, we’re committed to supporting you to thrive both professionally and personally. Here, we recognise that meaningful work deserves meaningful support. So, we’ve designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life. We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds. Please note that successful completion of background checks and NDIS Worker Screening Check Clearance may be required as part of the employment process for this role.

Application Close Date: November 09, 2026

Do you want a career that means more? We bring the strength, the support and the strategy to make it happen. At Anglicare, we’re building a future where every voice counts. We celebrate diversity, champion equity, and foster a culture of belonging - because your unique perspective helps shape stronger communities. Joining our team means becoming part of a values-led community, committed to transforming lives across aged care, housing, mental health, disability and family services. Here, you’ll find the stability and support to build a meaningful career while making a positive impact in the lives of our society’s most vulnerable people. Because your passion for helping others deserves a home where it can truly flourish. Anglicare is where you can do the best work of your life.

Staff Rewards

Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more.

Salary Packaging

Pay less tax on your income and increase your take-home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free!

Employee Assistance Program

At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it.

Employee Referral Program

Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they’re hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service.

Formal Recognition

The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.