Qualified Support Worker - Gold Coast and Logan

Southern Cross Care QLD

Gold Coast City

On-site

AUD 32,000 - 44,000

Part time

2 days ago

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Benefits offered by this job

Not-for-Profit salary sacrifice

Various shifts across a 14‑day roster

Supportive organisation

Great staff culture

Ongoing training

Employee Assistance Program

Thrive wage access

Purpose driven

Job summary

Southern Cross Care Queensland is seeking qualified Casual Support Workers to join our Community Services teams across the Gold Coast and Logan River Valley. You will deliver personalised care, assist with daily living activities, meals and social support to older clients in their homes, under the guidance of Care Managers.

Ideal candidates hold a Certificate III in Individual Support or equivalent, have at least two years in a support role, and possess First Aid/ CPR certification, NDIS

Qualifications

Two years’ experience in a support role, preferably aged care or community services.
Certificate III in Individual Support or equivalent.
Current First Aid, CPR and influenza vaccination.
NDIS Worker Screening clearance or willingness to apply.
Australian work rights.

Responsibilities

Deliver personalised support in line with care plans and Care Manager direction.
Assist with personal care, daily living activities and prescribed aids.
Prepare meals to suit dietary needs and assist with eating as required.
Assist with medication in accordance with care plans and SCCQ procedures.
Provide domestic assistance to maintain safe, comfortable homes.
Offer companionship and emotional support to promote wellbeing.
Assist with shopping, appointments and social outings, including approved transport.
Monitor and promptly report changes in clients’ health and wellbeing.
Maintain accurate electronic care records and service times.
Follow safe work practices, including manual handling and infection prevention.

Skills

Compassionate communication

Independence with client visits

Manual handling knowledge

First Aid/CPR

NDIS Worker Screening

Australian work rights

Education

Certificate III in Individual Support/Aged Care/Disability/Home and Community Care

Job description

Qualified Support Worker - Gold Coast and Logan

Join a supportive, friendly team in a purpose‑led not‑for‑profit organisation where meaningful work, strong relationships and a caring culture come together to make a real difference.

Southern Cross Care (Qld) is seeking compassionate and qualified Casual Support Workers to join our Community Services teams working across the Gold Coast and Logan River Valley regions.

As a Community Support Worker with Southern Cross Care Queensland, you will work closely with our Care Managers to deliver personalised care and support to older clients, including those with high care needs, across the Gold Coast and Logan River Valley. You will provide essential services such as personal care, meal preparation and social support, enabling clients to maintain their independence and live fulfilling lives in their own homes.

Your genuine passion for supporting older people will motivate you to achieve the best outcomes for your clients, empowering them to pursue their individual goals and enhance their quality of life. In every interaction, you will uphold SCCQ’s values of respect, compassion and dignity, ensuring each client’s needs, choices and preferences remain central to their care.

What can Southern Cross Care Queensland offer you?

Competitive pay rates with the benefit of Not-for-Profit salary sacrifice options to take home more.
We have various shifts available across a 14‑day roster to suit your lifestyle.
Opportunity to join a supportive organisation.
Great staff culture.
Ongoing individualised training.
Employee Assistance Programfor employees and their families and support programs like Thrive (access 50% of your earned wages early).
Purpose drivenorganisation.

Key Responsibilities

Deliver personalised support in line with care plans and Care Manager direction.
Assist with personal care, daily living activities and prescribed aids.
Prepare meals to suit dietary needs and assist with eating as required.
Assist with medication in accordance with care plans, training and SCCQ procedures.
Provide domestic assistance to maintain safe, comfortable homes.
Offer companionship and emotional support to promote wellbeing.
Assist with shopping, appointments and social outings, including approved transport.
Monitor and promptly report changes in clients’ health and wellbeing.
Maintain accurate electronic care records and service times.
Follow safe work practices, including manual handling and infection prevention.

What will you bring to the role?

Certificate III in Individual Support, Aged Care, Disability, Home and Community Care, or equivalent.
At least two years’ experience in a support role, ideally in aged care or community services.
Compassionate, with strong communication and interpersonal skills.
Ability to work independently, manage multiple client visits and contribute to a team.
Sound manual handling knowledge.
Current First Aid, CPR and influenza vaccination.
Current Australian driver’s licence and a reliable, registered vehicle with comprehensive insurance.
NDIS Worker Screening clearance, or willingness to apply.
Australian work rights.

Who is Southern Cross Care Queensland? Southern Cross Care Queensland (SCCQ) is a Catholic not‑for‑profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1800 staff caring for and supporting more than 3000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

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