QA Team Lead - Process & Performance Improvement

Health Support Services (WA health system); Western Australia; On-site; AUD 110,000 - 140,000; Full time

Job summary

Health Support Services (WA health system) invites applications for a Team Leader, Quality Assurance to lead an independent QA and performance improvement function within System-wide Workforce Services. You will drive high-quality, compliant transactional processes and provide actionable insights to lift performance.

The role is a Permanent Full Time appointment, aimed at building capability, coordinating with stakeholders, and delivering improvements that enhance patient care and service

Qualifications

• Experience leading quality assurance and performance improvement initiatives.
• Ability to provide meaningful insights and remediation recommendations.
• Strong stakeholder engagement and change management skills.

Responsibilities

• Lead and manage independent quality assurance and performance improvement services.
• Ensure transactional processes are compliant and of high quality.
• Support customers to provide excellent health care.

Job description

Health Support Services (WA health system) invites applications for a Team Leader, Quality Assurance to lead an independent QA and performance improvement function within System-wide Workforce Services. You will drive high-quality, compliant transactional processes and provide actionable insights to lift performance.

The role is a Permanent Full Time appointment, aimed at building capability, coordinating with stakeholders, and delivering improvements that enhance patient care and service