QA Officer

Hetech; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Flexible working environment

Professional development

Collaborative team culture

Contribution to growth

Job summary

Hetech, an established electronics design and manufacturing company in Brisbane, seeks an experienced QA Officer to maintain and improve the QMS. You will work with Production, Engineering, Procurement and leadership to ensure quality systems meet customer and regulatory requirements.

You’ll manage audits, non-conformances and corrective actions, coordinate root-cause analysis, and support PPAP and customer audits while driving data-driven improvements across the business.

Qualifications

• 3+ years of quality or manufacturing experience.
• Qualifications in Quality Management, Engineering or related field.
• Working knowledge of AS9100/ISO 9001 quality systems, with AS9100 experience valued.
• Experience maintaining a QMS and running internal audits.
• Practical understanding of manufacturing processes and quality requirements.

Responsibilities

• Maintain and continually improve Hetech's QMS in line with AS9100.
• Manage quality documentation, records and controlled processes.
• Handle non-conformances, customer complaints and corrective actions to closure.
• Coordinate root-cause analysis with Production and Engineering and ensure actions are implemented.
• Plan internal audits and support customer/certification audits.
• Document manufacturing quality issues and ensure appropriate actioning.

Skills

Quality management

Analytical skills

AS9100/ISO 9001 knowledge

Internal audits

Non-conformance handling

MS Office

Education

Quality Management qualification

Engineering degree or related field

Tools

M1 ERP

MS Office Suite

Job description

Join a growing Australian manufacturing business and make a real impact on quality.

Hetech is an established electronics design and manufacturing company based in Brisbane, Australia. For over 30 years we have provided customer-specific solutions, building a strong reputation in the market for providing quality products and excellent customer service.

As Hetech continues to grow, we are looking for an experienced QA Officer to join our team and play an important role in maintaining and continually improving our Quality Management System.

This role is ideally suited to someone who enjoys managing quality systems, maintaining accurate documentation, working across different areas of the business and ensuring quality issues and corrective actions are managed effectively through to closure.

About the Role

You will work closely with Production, Engineering, Procurement and leadership to ensure our products, processes and quality systems consistently meet customer, regulatory and quality requirements.

You will have involvement across a broad range of quality activities, including:

• Maintain and continually improve Hetech's QMS in line with AS9100.

• Manage quality documentation, records and controlled processes.

• Manage non-conformances, customer complaints and corrective actions from investigation through to completion.

• Coordinate root-cause analysis with Production and Engineering and ensure agreed corrective actions are implemented, documented and effectively closed.

• Plan and coordinate internal audits and support customer and certification audits.

• Work closely with Production and technical personnel to ensure manufacturing quality issues are appropriately documented, investigated and actioned.

• Support PPAP, customer-specific requirements and product/process audits.

• Analyse quality data, trends and KPIs to identify risks and improvement opportunities.

• Maintain quality documentation, records and data within the M1 ERP system.

• Provide quality training, guidance and support across the business.

• Contribute to Lean and continuous improvement initiatives.

• Provide management with clear updates on quality performance, risks and improvement activities.

About You

We're looking for someone who is organised, analytical and proactive, with the confidence to work across all levels of a manufacturing business.

You’ll ideally have:

• 3+ years' relevant quality or manufacturing experience.

• Qualifications or demonstrated experience in Quality Management, Engineering or a related field.

• Working knowledge of AS9100, ISO 9001 or a comparable quality-management system, with AS9100 experience highly regarded.

• Experience maintaining a QMS and managing internal audits, non-conformances and corrective actions.

• Experience in a manufacturing quality environment and a practical understanding of manufacturing processes, inspection and quality requirements.

• Excellent problem-solving and analytical skills.

• Strong attention to detail and organisational skills.

• The ability to influence, guide and provide direction without direct authority.

• Strong Microsoft Office skills, particularly Excel, Word and Outlook.

Why Join Hetech?

You will have the opportunity to work closely with our Production and Engineering teams, influence how we do things and make a tangible difference to the quality of our products and processes.

We are a growing, family-owned Australian business that values quality, teamwork, accountability and continuous improvement.

We offer:

• A competitive salary.

• A flexible and supportive working environment.

• Opportunities for professional development and training.

• A friendly and collaborative team culture.

• The opportunity to make a genuine contribution to a growing Australian manufacturing business.

Ready to Make a Difference?

If you're an experienced quality professional who enjoys building effective systems, solving problems and working collaboratively to make processes better, we'd love to hear from you.

For more information about Hetech, visit www.hetech.com.au.