Public Transport Service Planner: Shape Connected Communities

WSP in Australia; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

WSP in Australia is seeking a Public Transport Service Planner to help shape Brisbane’s transport networks by aligning services with land use and community outcomes. You’ll work with government and clients to develop evidence-based solutions that improve access and livability across cities and regions.

You’ll identify opportunities to enhance frequency, coverage and connectivity, while using data to craft persuasive service planning recommendations and engaging stakeholders across departments

Qualifications

• You’ll bring experience in public transport planning with a focus on bus networks and service planning.
• You have experience with government clients or transport authorities and can translate analysis into practical advice.
• You understand how transport networks connect with land use and policy.

Responsibilities

• Identify opportunities to improve frequency, coverage, connectivity and customer outcomes in public transport networks.
• Use data and spatial analysis to craft service planning recommendations.
• Develop strategies to encourage public transport use based on travel behaviour.
• Prepare clear reports and presentations translating complex issues into practical recommendations.
• Monitor service performance and refine networks over time.

Skills

Public transport planning

Bus networks

Data analysis

Stakeholder engagement

Report writing

Team collaboration

Policy understanding

Communication

Education

Relevant qualification in transport planning

Tools

GIS

Mapping tools

Transport planning software

Microsoft Office

Job description

Public Transport Service Planner

What if you could help shape the public transport networks communities rely on every day?

At WSP, we’re looking for an experienced Public Transport Service Planner to join our Planning and Mobility team in Brisbane. This is an opportunity to work at the intersection of public transport, land use, placemaking and community outcomes, helping clients plan services that are practical, accessible, sustainable and future-focused.

Job Description

Public Transport Service Planner

What if you could help shape the public transport networks communities rely on every day?

At WSP, we’re looking for an experienced Public Transport Service Planner to join our Planning and Mobility team in Brisbane. This is an opportunity to work at the intersection of public transport, land use, placemaking and community outcomes, helping clients plan services that are practical, accessible, sustainable and future-focused.

You’ll work with government and transport clients to improve how people move through cities and regions. From bus network planning and service optimisation through to integrated transport strategies and stakeholder engagement, you’ll help develop evidence-based solutions that support better access, stronger connections and more liveable places.

The opportunity

In This Role, You Will

• Identify practical opportunities to improve frequency, coverage, connectivity and customer outcomes of our public transport networks
• Use data and spatial analysis to identify opportunities and craft compelling service planning recommendations
• Use your customer travel behaviour knowledge to develop strategies that will encourage public transport use
• Support integrated transport and land use planning, including projects that connect public transport with growth areas, centres, corridors and places
• Work closely with transport authorities, local government, clients and community stakeholders to understand needs, test ideas and shape solutions
• Prepare clear reports, presentations and advice that translate complex service planning issues into practical recommendations
• Monitor and evaluate service performance, using insights to refine networks and improve outcomes over time
• Contribute to public consultation and stakeholder workshops, helping clients explain options and respond to community feedback
• Keep connected to emerging thinking in public transport, mobility, accessibility and sustainable transport
• Support and guide junior team members, contributing to a collaborative and knowledge-sharing team culture
  
  

About You

You’re an experienced public transport planner who understands that good service planning is about more than routes and timetables. You see the connection between transport networks, land use, places, people and policy, and you’re motivated by the opportunity to improve how communities move.

You Will Bring

• Experience in public transport planning, ideally with a focus on bus networks, service planning, integrated transport planning or network strategy
• Experience in major event service planning or an interest in service planning for the Brisbane 2032 Olympic and Paralympic Games
• Strong analytical skills, including the ability to interpret service data, travel patterns, demand, land use context and customer needs
• Experience working with government clients, transport authorities or local government stakeholders
• The ability to turn technical analysis into clear, practical and persuasive advice
• Strong written and verbal communication skills, including experience preparing reports, presentations and stakeholder materials
• Confidence working collaboratively across disciplines, including transport planning, traffic, urban planning, infrastructure and advisory teams
• A genuine interest in public transport, sustainable mobility and better community outcomes
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Experience with GIS, mapping or transport planning tools would be highly regarded
• A relevant qualification in transport planning, urban planning, civil engineering, geography, economics or a related discipline
  
  

Why WSP?

At WSP, you can access global scale, contribute to meaningful projects and connect with some of the brightest minds in the industry. You’ll be part of a team that values innovation, collaboration and diverse perspectives, while shaping a career that’s as unique as you are.

Our global team includes more than 83,000 people working together to make a positive impact in communities around the world. In Australia, our Planning and Mobility team works across transport planning, integrated transport, active and public transport, traffic engineering, modelling and advisory services.

We offer a comprehensive range of employee benefits designed to support your career, wellbeing and life outside of work. These include flexible and hybrid working arrangements, purchased leave, paid parental leave, career development and learning opportunities, health and wellbeing programs, employee assistance services, discounted health insurance, novated leasing and an employee share purchase plan.

Imagine a better future for you and a better future for us all.

Join a team helping shape more accessible, connected and sustainable transport networks for the communities we serve.