Public Sector Salesforce Business Architect

DFP Recruitment; Canberra; Sur place; AUD 120 000 - 180 000; Plein temps

Résumé du poste

DFP Recruitment is seeking a Business Architect to join a Federal Government client in Canberra. This role drives ongoing enhancements of business architecture and delivers solutions across the Scheme participant, provider and partner domains, with a focus on Salesforce CRM.

You will develop high-level designs, plan dependencies, and liaise with stakeholders and enterprise teams to ensure outcomes. The position emphasizes governance, data and process requirements, and accessibility

Qualifications

• Bachelor-level IT/Business degree required.
• Minimum 5 years in a Salesforce CRM role.
• Excellent listening, communication, and stakeholder management.
• Experience modelling business processes with various tools.
• Experience with cloud-based projects and digital transformation teams.

Responsabilités

• Develop high-level designs and solutions that address business problems whilst aligning to agency architectural principles and strategic direction.
• Undertake key planning activities to identify dependencies, sequencing, and stakeholders across multiple programs of work.
• Enhance the business architecture based on the Agency goals and objectives.
• Apply architectural principles to business solutions.
• Liaise with business stakeholders and programs to understand business requirements and provide technology consultancy.
• Liaise with Solution Architects and Enterprise Architects to ensure expected business outcomes are achieved.
• Work with Solution Designers and Functional Consultants to develop End to End solution designs in line with business requirements and architectural principles.
• Define the data and process requirements to meet the business requirements.
• Work with wider enterprise architecture teams to agree on recommended solution for business problem statements with particular focus on Salesforce CRM.
• Represent Salesforce Business Architecture in organisation wide strategic programs.

Connaissances

Stakeholder management

Communication skills

Business process modelling

Cloud-based projects experience

Digital transformation

UX/CX collaboration

Accessibility design awareness

Formation

Bachelor of Science/Business in Information Technology or equivalent

Outils

Salesforce CRM

Salesforce Service Cloud

Public/Private cloud deployment

Description du poste

DFP Recruitment is seeking a Business Architect to join a Federal Government client in Canberra. This role drives ongoing enhancements of business architecture and delivers solutions across the Scheme participant, provider and partner domains, with a focus on Salesforce CRM.

You will develop high-level designs, plan dependencies, and liaise with stakeholders and enterprise teams to ensure outcomes. The position emphasizes governance, data and process requirements, and accessibility