Public Areas Attendant

Crystalbrook-Bailey; Cairns Regional; On-site; AUD 34,000 - 40,000; Part time

Benefits offered by this job

50% F&B discount across Crystalbrook &

Room rates & friends & family discount

Enhanced parental leave

Online learning & training platforms

Internal mobility program

Career development pathways

Job summary

Crystalbrook Bailey is seeking a dependable Public Areas Attendant to maintain lobby and guest areas, ensuring cleanliness, immaculate presentation and safe, welcoming spaces for guests throughout the day. This casual role offers approximately 16–24 hours per week, with additional hours available to cover operational needs.

Previous housekeeping or public area cleaning experience is preferred but not essential; a proactive, organised, and team‑oriented approach is valued as you support a

Qualifications

• Previous experience in housekeeping or public area cleaning (preferred but not essential).
• Strong attention to detail and presentation standards.
• Ability to work independently and as part of a team.
• Proactive approach to workplace health and safety.
• Clear communication and reliable work ethic.

Responsibilities

• Keep shared spaces clean, welcoming and beautifully maintained.
• Work with Housekeeping to stay ahead of daily cleaning needs.
• Identify hazards and report maintenance issues.
• Support guests with a courteous, professional service.

Skills

Dependable

Organised

Attention to detail

Clear communication

Health & safety

Job description

Crystalbrook Bailey,is modern, innovative and has a true appreciation for all the arts. Bailey chooses the path less travelled. The type of character you’ll find at the local farmer’s market rather than a supermarket or exploring the latest exhibition at the museum rather than at a rock concert. Bailey loves originality, individuality and attention to detail.

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

The Opportunity:

The presentation of our hotel shapes every guest’s experience from the moment they arrive! As a Public Areas Attendant at Crystalbrook Bailey, you will help create that all-important first impression by ensuring our shared spaces are clean, welcoming and beautifully maintained throughout the day.

From the lobby and guest facilities to the spaces behind the scenes, you will take pride in the details that keep the hotel looking its best. Working both independently and alongside our Housekeeping team, you will stay one step ahead of daily cleaning needs, identify potential hazards and report maintenance issues to support a safe and seamless guest experience.

This is a casual role offering approximately 16-24 hours per week, with additional hours available based on operational requirements.

The Talent:

We are seeking a dependable and motivated team member who takes pride in their work and understands the importance of cleanliness, presentation and safety in a hotel environment. Previous experience in housekeeping or public area cleaning is preferred, however a strong work ethic and willingness to learn are equally valued.

You bring a calm, organised approach to your work, with the ability to manage tasks efficiently while maintaining high standards. You are professional, reliable and enjoy being part of a culture that is collaborative, courageous and customer obsessed!

You will bring:

• Previous experience in housekeeping or public area cleaning (preferred but not essential)
• Strong attention to detail and pride in presentation standards
• The ability to work effectively both independently and as part of a team
• A proactive approach to workplace health and safety
• Clear communication skills and a dependable work ethic
• Alignment with Crystalbrook Collection values and Code of Conduct

Why Us:

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collectionis an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.