Pub Floor Leader — Assistant Manager

ALH Hotels; North Lakes; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discount card for ALH Hotels and Endev

Wellbeing support and EAP

Job summary

North Lakes Tavern, part of ALH Hotels, seeks an Assistant Manager to lead daily floor operations across busy bistro and sports bar contexts. This hands-on role focuses on team development, service excellence, and a strong floor presence while delivering a great guest experience.

You’ll work closely with the Publican, supervise a dedicated floor crew, and ensure safe, efficient daily operations. RSA/RSG, RMLV and Approved Managers Licence are required to meet state rules.

Qualifications

• Hands-on role with lifting and stock movement
• Experience supervising teams in food & beverage
• RSA/RSG, RMLV and Approved Managers Licence required

Responsibilities

• Lead daily floor operations across busy bistro and sports bar.
• Support the Publican to keep the pub running smoothly and safely.
• Develop and coach the floor team of hospitality staff.
• Handle hiccups promptly to maintain guest experience.
• Bring energy, service, and smiles on every shift.

Skills

Leadership

Team management

Customer service

Communication

Floor supervision

Education

RSA/RSG, RMLV & Approved Managers Licence

Job description

North Lakes Tavern, part of ALH Hotels, seeks an Assistant Manager to lead daily floor operations across busy bistro and sports bar contexts. This hands-on role focuses on team development, service excellence, and a strong floor presence while delivering a great guest experience.

You’ll work closely with the Publican, supervise a dedicated floor crew, and ensure safe, efficient daily operations. RSA/RSG, RMLV and Approved Managers Licence are required to meet state rules.