Project Support Officer, Operational Security Infrastructure Projects

NSW Department of Communities and Justice; Parramatta; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Asss…

Job summary

NSW Department of Communities and Justice is seeking a Project Support Officer for the Operational Security Infrastructure Projects in Parramatta, NSW, offering hybrid work arrangements. The ongoing full-time position is graded Clerk Grade 5/6 with a salary range of $102,936 to $113,579 per year, plus employer superannuation and annual leave loading.

You will support day-to-day project coordination, manage MWZ processes, handle financial tracking and invoicing, and maintain governance tasks such

Qualifications

• Experience providing project support across complex programs.
• Familiarity with My Work Zone (MWZ) processes.
• Ability to manage financial tracking and invoice processing.
• Governance and secretariat functions including meetings and minutes.
• Willingness to travel and NSW Driver Licence essential.

Responsibilities

• Coordinate administrative, financial, reporting and operational activities to keep the portfolio running smoothly.
• Support project reporting, governance, and stakeholder communications.
• Maintain documentation and ensure actions are tracked and closed.
• Support compliance requirements and risk management.

Skills

Driver Licence

Tools

Smartsheet

Job description

Project Support Officer, Operational Security Infrastructure Projects

Department: Major Program Delivery

Department/Agency: Department of Communities and Justice

Location: Parramatta, NSW, AU, 2150

Project Support Officer,

Operational Security Infrastructure Projects

Location: Parramatta (hybrid Parramatta office and work from home)

Employment type: Ongoing Full-time x2

Salary: Clerk Grade 5/6, $102,936 to $113,579 pa, plus employer’s contribution to superannuation and annual leave loading

Your role

As a Project Support Officer, you will provide comprehensive day‑to‑day support across the project and program, including assisting the team with coordination of activities and deliverables, supporting My Work Zone (MWZ) processes, and managing financial tracking and invoice processing. Maintains Smartsheet and other project reporting tools to monitor progress, track milestones, and produce accurate, timely reports for stakeholders. Performs governance and secretariat functions, including scheduling meetings, preparing agendas and briefing materials, capturing and distributing meeting minutes, and ensuring actions are tracked and closed out. Contributes to effective project delivery by maintaining organised documentation, supporting compliance requirements, and facilitating clear communication across stakeholders.

What you’ll do

As part of the Major Projects Team within Infrastructure and Assets, you will be responsible for but not limited to providing essential day‑to‑day support to the teams by coordinating administrative, financial, reporting and operational activities that keep the portfolio running smoothly.

Infrastructure & Assets, Major Projects is a high‑performing, multidisciplinary team responsible for delivering complex capital works programs for the Department of Communities and Justice (DCJ). The team is recognised for its strong collaborative culture, working closely with internal stakeholders, industry partners, and service providers to achieve high‑quality project outcomes.

Operating in a fast‑paced and dynamic environment, the team adopts an agile approach to project delivery, enabling it to respond effectively to changing priorities and emerging risks. It brings together expertise across project management, design, procurement, and construction to ensure projects are delivered on time, within budget, and in line with strategic objectives.

The team is committed to excellence in governance, stakeholder engagement, and innovation, continuously seeking opportunities to improve processes, enhance efficiency, and deliver infrastructure that supports better service outcomes for the community.

What we’re looking for

The ideal candidate is a proactive and detail‑oriented project support professional who has experience working across operational justice environments such as courthouses, Community Corrections offices, Community Service Centres and, where relevant, residential service settings.

They bring practical understanding of how infrastructure, safety, and service delivery intersect in frontline justice and community environments. The candidate will ideally have been involved in or supported projects relating to security upgrades, asset maintenance, or compliance with protective security standards, enabling them to navigate stakeholder needs and operational constraints confidently.

They demonstrate strong organisational skills, the ability to manage competing priorities, and a commitment to improving processes and delivering high‑quality outcomes. They communicate effectively, work collaboratively with diverse stakeholders, and bring sound analytical skills to support monitoring project progress, preparing documentation, and resolving issues. Familiarity with project reporting, records management and administrative coordination is highly valued.

A NSW Driver Licence is essential, along with willingness to travel, and the successful candidate will model resilience, accountability and professionalism consistent with the NSW Public Sector Capability Framework.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close Wednesday, 4th November 2026 at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Mathew Beacher, Manager – Specialist Security Systems on 0401 221 717 or at [e-mail]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via [e-mail]

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.

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