Project Support Officer

Frankston City Council Careers; Frankston; Presencial; AUD 74.000 - 91.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hybrid Working Model

Flexible working hours

Professional development

Purchased leave

Paid Parental leave

Paid Christmas Shut Down Leave

Free onsite parking

Employee assistance program

Salary sacrifice gym membership

Descripción de la vacante

Frankston City Council is seeking a Project Support Officer to coordinate and support the implementation of a new Asset Management replacement system, partnering with multiple departments and stakeholders. The role focuses on readiness, adoption and clear communications to ensure project success within a part-time framework.

The position supports the Project Manager to align activities with operational needs, maintain governance materials, and deliver effective training and handover as the

Formación

• Experience providing project support, including maintaining project documentation, schedules and reporting.
• Strong communication skills, with experience developing communications content and delivering administrative support.
• Understanding of change management principles and the ability to support organisational change initiatives.
• Proven ability to build collaborative relationships and engage effectively with stakeholders at all levels.
• Familiarity with project management methodologies and the ability to work effectively in a team-focused, outcomes-driven environment.

Responsabilidades

• Project Support: Develop, maintain and quality-assure project documentation, presentations and governance materials, using digital and AI-enabled tools to improve efficiency, quality and consistency;
• Operational Readiness and Adoption: Support change management, business readiness and system adoption activities, including stakeholder engagement, implementation support and coordination of training;
• Communications: Develop and coordinate clear, consistent and engaging project communications and resources to support stakeholder awareness, understanding and successful change; and
• Relationship Management: Support the Project Manager in maintaining stakeholder relationships, gathering feedback, resolving issues and coordinating follow-up actions to achieve project outcomes and realise benefits.

Conocimientos

Project support experience

Communication skills

Change management

Stakeholder engagement

PM methodologies

Descripción del empleo

Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula. We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

About the position

Council’s Technology and InnovationDepartment isimplementing a new asset management replacement system. This is a significant project which aims to deliver a modern, secure, integrated solution for field and asset management that will significantly uplift operational efficiencies and decision-making, ultimately providing better services to the community.

Frankston City Council is looking for a Project Support Officerwho will be responsible for working closely with Council departments and key stakeholders to coordinate and support implementation activities, assist with business readiness, and help embed the new Asset Management solution into day-to-day operations. The role will support departments to understand and adopt new processes, systems and ways of working, while ensuring project activities are effectively coordinated and aligned with operational requirements.

The main responsibilities will include:

• Project Support: Develop, maintain and quality-assure project documentation, presentations and governance materials, using digital and AI-enabled tools to improve efficiency, quality and consistency;
• Operational Readiness and Adoption: Support change management, business readiness and system adoption activities, including stakeholder engagement, implementation support and coordination of training;
• Communications: Develop and coordinate clear, consistent and engaging project communications and resources to support stakeholder awareness, understanding and successful change; and
• Relationship Management: Support the Project Manager in maintaining stakeholder relationships, gathering feedback, resolving issues and coordinating follow-up actions to achieve project outcomes and realise benefits.

This is a part-time role working 15.2 hours per week. Working days are flexible.

About you

As the successful candidate you will have:

• Experience providing project support, including maintaining project documentation, schedules and reporting;
• Strong communication skills, with experience developing communications content and delivering administrative support;
• Understanding of change management principles and the ability to support organisational change initiatives;
• Proven ability to build collaborative relationships and engage effectively with stakeholders at all levels; and
• Familiarity with project management methodologies and the ability to work effectively in a team-focused, outcomes-driven environment.

Benefits of working at Frankston City Council

Be part of a workplace that is looking to transform the way that we work and build on our values "Kinder, Fairer, Smarter". As an employee, you will have access to benefits such as:

• Hybrid Working Model
• Flexible working hours
• Access to professional and career development opportunities
• Purchased leave
• Paid Parental leave
• Paid Christmas Shut Down Leave
• Free onsite parking (Civic Centre)
• Employee assistance program
• Salary sacrifice gym membership at Peninsula Aquatic Recreation Centre.

This position is aBand 5A currently remunerated at$82,567.33per annum (pro rata), plus superannuation. Overtime will also be paid as approved.

The position description for this role can be found on the Frankston City Council Careers page.

The closing date for applications to this role is Wednesday, 18 November 2026 at 11:55pm.

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people.We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you

Child Safety

Frankston City Council is a Child Safe Organisation and has a zero tolerance for child abuse. Council is committed to creating and maintaining a child safe environment where all children are valued and protected from harm and abuse and will promote a whole of community approach to keeping children safe.

At Frankston City Council, protecting children and preventing child abuse is embedded in the everyday thinking and practice of all councillors, employees, contractors and volunteers. Please refer to the Child Safety and Wellbeing Policy located on the Frankston City Council website on the Child Safety Page as this will be referred to in an interview.

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.