Project Support Associate/Senior Project Support Associate

Southern Star Research; North Sydney Council; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration

Ongoing career development opportunities

One extra day off per year (STAR day)

Job summary

Southern Star Research is seeking a Project Support Associate in North Sydney Council to provide essential administrative support for clinical operations and project management teams. This role offers a fast-paced environment with opportunities for career growth in clinical research.

The successful candidate will be responsible for tasks such as quality control of data, project tracking, and supporting project communication. Southern Star Research is committed to fostering an inclusive workplace and provides competitive remuneration along with ongoing career development opportunities.

Qualifications

• Proven capability to learn and work within other systems.
• Ability to work on competing projects and tight deadlines.

Responsibilities

• Conduct quality control review of data for assigned projects.
• Support Project Manager to maintain study-specific trackers.
• Actively participate in project meetings and communications.
• Manage, track and distribute ancillary trial supplies.

Skills

Excellent planning and organisational skills

High degree of computer literacy

Collaborative approach to work

Education

Tertiary qualifications in medical, pharmaceutical, or healthcare disciplines

Tools

Office 365 suite

Job description

About Southern Star Research Southern Star Research is a global contract research organization dedicated to advancing medical products to market. We deliver high‑quality services in medical writing, clinical monitoring, project management, biostatistics, data management, safety, and quality assurance.

Role

The Project Support Associate (PSA) provides essential administrative support to our clinical operations and project management teams. This development role offers a fast‑paced environment and a clear path for career growth in clinical research.

Responsibilities

Quality Systems and Compliance

• Conduct quality control review of data entered into systems for assigned projects
• Work with project managers to ensure the Trial Master File is inspection ready
• Conduct QC reviews of documents within the eTMF
• Manage and track study level system access across a range of platforms
• Ensure appropriate assignment and tracking of study‑specific training

Project Tracking and Reporting

• Support the Project Manager to maintain study‑specific trackers
• Prepare regular project metric reports and status updates using project systems

Project Communication

• Actively participate in project meetings, including coordination of invitations, preparation materials, minute taking, action log maintenance, and presentation of metrics
• Facilitate communication between project team members as required

Project Coordination and Delivery

• Support the project manager to develop essential document templates for assigned projects and load project plan templates into the eTMF
• Manage, track and distribute ancillary trial supplies to and from investigational sites
• Support site payments and invoicing
• Assist with preparation and tracking of IRB/IEC/RA and other local submissions

Qualifications

• Appropriate tertiary qualifications in medical, pharmaceutical, or healthcare disciplines
• High degree of computer literacy, including full Office 365 suite; proven capability to learn and work within other systems
• Excellent planning and organisational skills, with the ability to work on competing projects and tight deadlines
• Collaborative approach to work

Benefits

• Competitive remuneration
• Ongoing career development opportunities during our growth phase
• One extra day off per year (STAR day) to recharge

Diversity, Equity, and Inclusion

Southern Star Research is committed to fostering a safe, inclusive, and respectful workplace where everyone feels valued and empowered to contribute. We celebrate the diversity of our team and recognise the strength that comes from different perspectives, backgrounds, and lived experiences. We provide equal opportunities for all applicants, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, or cultural background.