Project Planner (science background needed)

Resolian; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Resolian in Brisbane, Australia, is seeking a detail-driven Project Manager to support clinical research operations within CRO settings. You will assist with documentation, maintain timelines, and ensure GMP and regulatory compliance.

You will collaborate with cross-functional teams, prepare SOW changes, manage PM software data, support client invoicing, and help drive timely project initiation and delivery while maintaining high-quality standards.

Qualifications

• Must have a Bachelor's degree in a related field.
• Minimum 2 years’ project management experience in a CRO is preferred.
• Strong written and verbal communication, client-facing skills, and attention to detail.

Responsibilities

• Assist with preparation, tracking, and distribution of project documentation.
• Ensure compliance with SOPs and timelines for study start-up and client projects.
• Monitor and collaborate with staff to ensure timely delivery of documents to clients.
• Collaborate to identify scope changes and submit SOW revisions to proposal staff.
• Maintain information systems and PM software for project data and trackers.
• Support client invoicing accuracy and pricing verification in PM software.
• Handle customer requests and coordinate with PMs, sales, and operations on solutions.
• Adhere to regulatory requirements and GMP, SOPs, and biosafety protocols.
• Learn GLP, GCP, OECD, 21CFR Part 11 regulatory requirements.
• Perform other related duties as assigned.

Skills

Written communication

Verbal communication

Client-facing

Multitasking

Organizational skills

Attention to detail

Analytical thinking

Problem-solving

Prioritization

Education

Bachelor's degree in project management, business, biological sciences, or related discipline

Tools

MS Office

MS Teams

Excel

Database experience

Job description

• Assist with preparation, tracking, and distribution of project documentation such as meeting agendas and minutes.
• Ensure compliance with internal SOPs and timelines to ensure timely study start-up and initiation of client projects.
• Monitor and collaborate with staff to ensure timely delivery of final project documents to clients.
• Collaborate with technical staff and/or supervisor to identify scope changes and submit SOW revisions to proposal manager staff.
• Assist with maintenance of various information systems related to project and customer data such as project trackers and timelines in PM software.
• Collaborate with laboratory and finance departments to ensure accurate and timely client invoicing; support verification of project completion and pricing in PM software.
• Field, and appropriately escape, customer requests, inquiries, and complaints and collaborate with project managers, sales, and operations colleagues on solutions.
• Ensure adherence to pertinent regulatory requirements and to departmental policies, GMP practices, and procedures [SOPs, safety procedures and biosafety protocols].
• Learn and become familiar with regulatory requirements; GLP, GCP, OECD, 21CFR Part 11.
• Perform all other related duties as assigned.

Skills, Education & Qualification

• Education: Bachelor's degree (B.A./B.S.) or equivalent in project management, business, biological sciences, or related discipline.
• Experience: minimum 2 years’ related experience in project management in a CRO preferred.
• Other: Excellent written and verbal communication skills, great client-facing skills, ability to multi-task, excellent organizational skills, and attention to detail. Must possess analytical thinking and problem-solving skills. Ability to prioritize and re-evaluate priorities as situations change. Working knowledge of computer software (MS Office, MS Teams, Excel, and database experience preferred).