Project Officer

NSW Health; St Leonards; On-site; AUD 117,000 - 129,000; Full time

Job summary

NSW Health in St Leonards NSW is seeking a Project Officer in the Patient Experience team for an ongoing full‑time role. You will coordinate statewide initiatives that put people, relationships and kindness at the heart of healthcare while supporting delivery and stakeholder engagement.

The role requires strong organisation, ability to manage multiple priorities, and clear briefs and reports. You will work with diverse stakeholders across NSW Health to translate strategic priorities into

Qualifications

• Coordinate multiple priorities, meet deadlines and maintain high-quality project documentation.
• Strong written and verbal communication, including clear briefs, reports and stakeholder communications.
• Ability to build collaborative relationships with diverse stakeholders across a complex organisation.
• Sound judgement, initiative and problem-solving, with ability to identify risks and propose practical solutions.

Responsibilities

• Coordinate statewide initiatives in the Patient Experience team.
• Engage with stakeholders and turn strategic priorities into practical actions.
• Support delivery of statewide initiatives and improve patient experience across NSW Health.

Job description

Employment Type: Full Time Ongoing
Position Classification: Crown Clerk grade 7/8
Remuneration: $116,981 - $129,492, plus Superannuation
Location: 1 Reserve Road, St Leonards NSW
Hours Per Week: 35 hours
Requisition ID: REQ684466
Closing Date: 18 Nov 2026 (11:59PM)

Join the Strategic Planning, Economics and Experience Branch at Ministry of Health for an exciting ongoing opportunity and be part of the team enriching health in millions of ways every day.

About the role

With your skills and experience, you can contribute to the millions of ways we are enhancing health and wellness while developing your career as part of the largest health organisation in Australia.

Join the NSW Ministry of Health and help improve how patients, carers, families and staff experience healthcare across NSW. As Project Officer in the Patient Experience team, you will support the delivery of statewide initiatives that put people, relationships and kindness at the heart of healthcare. You will coordinate projects, engage with stakeholders and turn strategic priorities into practical action. If you are organised, collaborative and motivated by work that makes healthcare more human, we would love to hear from you.

About you

We are seeking motivated and committed individuals who can support the work of NSW Health with:

• Demonstrated ability to coordinate multiple priorities, meet deadlines and maintain high-quality project documentation.
• Strong written and verbal communication skills, including the ability to prepare clear briefs, reports and stakeholder communications.
• The ability to build collaborative relationships and work effectively with diverse stakeholders across a complex organisation.
• Sound judgement, initiative and problem-solving skills, with the ability to identify risks and recommend practical solutions.

For role related queries or questions contact Glen Charlesworth on ***************@health.nsw.gov.au and quote REQ684466.

As an organisation we are committed to creating an accessible and inclusive workplace. If you require any adjustments during the recruitment process, please contact Khloe Yang on *********@health.nsw.gov.au

For more information about adjustments for individual needs, please visit the
Adjustments for individual needs | I Work For NSW and Inclusive recruitment of people with disability | NSW Government

Our commitment to diversity and inclusion

At the Ministry of Health, we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds. For more information, please visit Diversity Inclusion Belonging

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.

Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• For more information on applying visit our career portal
• Please note that the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role.

Applications Close: 18 Novemebr 2026 (11:59PM)