Project Manager - Direct Sensitive, Melbourne, VIC

Neutral; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Direct Couriers is seeking a dedicated Project Manager to lead our Direct Sensitive premium freight program in Melbourne. You will plan, coordinate, and execute large-scale, multi-leg deliveries for high-value and confidential cargo, ensuring strict chain of custody and on-time completion.

The role demands exceptional organisation, clear communication with drivers, managers, and clients, and hands-on on-site problem solving. Immediate start and full-time hours are offered.

Qualifications

• 3+ years of project management experience, preferably in premium or sensitive freight.
• Strong communication skills with drivers, managers and clients.
• Demonstrated ability to manage high-value or high-risk cargo with strict custody controls.

Responsibilities

• Plan and prepare multi-leg deliveries, confirming locations, timelines, and access.
• Direct drivers and coordinate resources, tracking progress in real time.
• Maintain strict chain of custody, communicate with clients, and report outcomes.

Skills

Project management

Communication

Stakeholder management

Problem solving

Tools

Proof of delivery apps

Electronic consignments systems

Job description

Location: Melbourne, VIC
Hours: Full Time
Start date: Immediate

• Melbourne
• Newly division with a national established company
• Competitive remuneration package
• A genuine culture that values its people

Who are Direct Couriers?

Since 1983, Direct Couriers has been keeping Australia moving. As one of the country's leading logistics and transport companies, we deliver same-day, overnight, interstate and international courier solutions to businesses of every size, with a reputation built on reliability, flexibility, and genuine service. With a team of over 1,500 people across Australia and New Zealand, we're a company that takes pride in what we do and the people who do it.

What’s the role?

Direct Sensitive is our premium, white-glove freight service, built for clients who can't afford for anything to go wrong. We move high-value, confidential, and security-sensitive freight across Melbourne, and we're looking for a standout Project Manager to join the team.

If you take genuine pride in your work and understand that the delivery experience is the product, this is the role for you.

The Project Manager, Direct Sensitive plans, coordinates, and executes large-scale, project-style freight deliveries for our clients. These complex, multi-leg jobs demand a higher level of organisation, communication, and oversight than a standard delivery run.

You'll ensure every location is identified and prepared in advance, deliveries are completed correctly and on time, and drivers, managers, and senior customer contacts stay informed at every stage, owning each project from planning through to completion.

What will you be doing?

• Planning and readiness: confirming job requirements, locations, timelines, and access, and making sure vehicles, drivers, and equipment are locked in before the job starts.
• Live job management: directing drivers, tracking progress in real time, and stepping in on-site to solve problems as they come up.
• Communication and sign-off: keeping drivers, managers, and customers informed at every stage, then confirming completion and reporting once the job's done.

Why should you apply?

• Be part of a premium service tier where your professionalism is recognised and rewarded
• Work for one of Australia’s most established and trusted logistics companies
• A genuine culture that values its people

What you need:

• Ability to pass a National Police Check (criminal history clearance)
• Full right to work in Australia
• Minimum 3 years of Project Management, ideally in a sensitive, premium or B2B freight environment
• Immaculate personal presentation
• Demonstrated experience handling high-value or sensitive cargo with strict chain of custody adherence
• Comfortable operating within secured facilities, data centres, and restricted-access corporate sites
• Strong communication skills and confidence with proof of delivery apps and electronic consignment systems
• Willingness to undergo ongoing background verification as required by clients
• Self-motivated, reliable, and someone who takes genuine pride in the quality of your work

Please note, only shortlisted candidates will be contacted. No Agencies Please.

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