Project Manager

ELMO; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

ELMO Software Pty Ltd is seeking a Project Manager – SaaS Implementations to lead the end‑to‑end delivery of ELMO solutions for our customers. You’ll be the primary point of contact across business and technical teams, coordinating kickoffs, scoping, timelines and communication to ensure projects are delivered on time, within scope, and with a superb customer experience that aligns with our standards.

The ideal candidate has a proven track record as a Project Manager in SaaS implementations,

Qualifications

• Proven track record as a Project Manager in SaaS implementations.
• Strong relationship-building with internal and external stakeholders, including senior sponsors and technical teams.
• Solid knowledge of project management methodologies (e.g. Waterfall, Agile or hybrid).
• Experience working with end users, business owners, and technology teams to drive project outcomes.
• Understanding of software delivery and how it intersects with client change management.

Responsibilities

• Own and manage project timelines, resolving scheduling conflicts and keeping delivery on track.
• Guide customer project managers and project teams using ELMO’s implementation methodology.
• Provide clear, regular updates on status, milestones, risks and issues.
• Identify and manage project risks and dependencies, proactively resolving issues for successful outcomes.
• Manage changes to scope, schedule, and cost with clear impact communication.
• Maintain comprehensive project documentation from kickoff through closure.
• Build strong client relationships, ensuring deliverables meet requirements and drive SaaS adoption.

Skills

Project Management

SaaS Implementations

Stakeholder Management

Waterfall/Agile

PRINCE2 / PMP

Change Management

HRIS/Payroll SaaS

Job description

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows.Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine. Some of our benefits include:

• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 2weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values:

• Reimagine What's Possible- We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers– Everything we do is designed to positively impact our customers.
• Help Others Thrive- Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic- We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Please note: Our internal Talent Acquisition team has got this covered, we’re not open to using an agency for this role.

Job Description

As aProject Manager – SaaS Implementations, you’ll lead end‑to‑end delivery of ELMO solutions for our customers. You’ll be the primary point of contact across business and technical teams, ensuring projects are delivered on time, in scope, and with a great customer experience.

What you’ll be focused on

• Own and manageproject timelines, resolving scheduling conflicts and keeping delivery on track
• Guidecustomer project managers and project teamsusing ELMO’s implementation methodology
• Keep stakeholders informed withclear, regular updateson status, milestones, risks, and issues
• Identify and manageproject risks and dependencies, proactively resolving issues to ensure successful outcomes
• Managechanges to scope, schedule, and costwith minimal disruption and clear impact communication
• Maintain clear, comprehensiveproject documentationfrom kickoff through to closure
• Build strongclient relationships, ensuring deliverables meet agreed requirements and drive adoption of our SaaS solutions.

Desired Skills and Experience

More about you

• Proven track record as aProject Manager in a SaaS implementation environment
• Strongrelationship‑builderwith both internal and external stakeholders (including senior business sponsors and technical teams)
• Solid knowledge and hands‑on experience withproject management methodologies(e.g. Waterfall, Agile or hybrid)
• Experience working withend users, business owners, and technology teamsto drive project outcomes
• Good understanding ofsoftware delivery / development processesand how they intersect with client change management
• PM qualifications (e.g.PRINCE2, PMP) with proven delivery experience are highly regarded
• Comfortable operating withambiguity, navigating complex stakeholder environments, and bringing structure to change
• Or, you’re an experiencedHRIS/Payroll or SaaS implementation consultantlooking to move formally into Project Management and own the full project lifecycle

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan .

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.