Project Manager

HSI; City of Melbourne; Hybrid; AUD 80,000 - 100,000; Part time

Benefits offered by this job

Employee Assistance Program

Birthday Bonus Day

Tuition Reimbursement

Volunteer Leave

Office lunch provided monthly

Flexible working environment

Job summary

HSI is looking for a Project Manager based in Melbourne, Australia, responsible for leading the implementation of HSI Donesafe Solutions for major clients. The ideal candidate has at least 5 years of project management experience, particularly with large-scale SaaS implementations. Key responsibilities include scoping projects, managing risks, and engaging with senior stakeholders. Benefits include flexible working, Employee Assistance Program access, and tuition reimbursement.

Qualifications

• 5+ years of experience in a project management role focusing on larger projects.
• Proven track record in managing software implementations, ideally SaaS.
• Experience in pre-sales and drafting Statements of Work.

Responsibilities

• Lead implementation of HSI Donesafe Solutions for major clients.
• Manage project lifecycle from scoping to execution and delivery.
• Act as primary contact for senior-level stakeholders.

Skills

Project management

SaaS implementation

Analytical skills

Communication

Leadership

Education

Project Management certifications

Experience in software implementations

Tools

CRM software (e.g., Salesforce)

MS Office Applications

Job description

About us

HSI Donesafe, an HSI Company, is one of the fastest growing cloud-based workplace health, safety, and compliance platforms. Known as "The People\'s Safety Software", Donesafe is built with the user in mind and is designed to ease the administrative burden and cost of WHS management. Our parent company, HSI, is a leading Environmental, Health and Safety (EHS) and workforce development provider based in the United States that offers safety and workplace training, safety management software, and compliance solutions. Founded in 1977, HSI has seen tremendous growth supported by innovative technology, robust systems, and exceptional customer support. Our mission is to make the workplace and community safer.

Website: www.donesafe.com

Key Details

• Hours: Part-time, 3 days per week

Job Summary

The Project Manager is a pivotal role responsible for leading the implementation of HSI Donesafe Solutions for our largest and most strategic clients. This position requires a seasoned professional with a deep understanding of project management, who can navigate complex client expectations and commercial drivers. The successful candidate will not only drive project delivery but also serve as a key commercial partner to the sales team.

Key Responsibilities

Commercial Leadership and Pre Sales

• Partner with the sales team to strategically scope, cost, and draft comprehensive Statements of Work (SOWs) for prospective clients. Use your expertise to advise on project feasibility and contribute to commercial proposals that secure new business.

Strategic Project Execution

• Lead and manage the entire project lifecycle for large-scale, enterprise-level HSI Donesafe implementations. This includes defining scope, managing high-level risks and ensuring project delivery aligns with both client objectives and business profitability.

Executive Stakeholder Management

• Act as the primary point of contact for senior-level client and internal stakeholders. Lead governance meetings, provide project updates and proactively manage expectations to ensure a smooth and transparent project experience.

Risk and Scope Management

• Proactively identify, analyse and mitigate complex risks, issues and blockers. Accountable for rigorously managing project scope, leading the negotiation and execution of formal Change Requests for out-of-scope work and ensuring all changes are tracked and priced appropriately.

Cross Functional Collaboration

• Collaborate with product, development and technical teams to facilitate complex solution design and ensure the timely delivery of system integrations.

Team and Process Improvement

• Contribute to the ongoing refinement of project management methodologies and best practices within the organisation.

Competencies

• Adaptability – The ability to strategically balance competing priorities from large enterprise customers and manage multiple, concurrent project streams in a dynamic and fast-paced environment.
• Commercial Acumen – A proven ability to understand commercial contracts and contribute to sales processes.
• Communication – Exceptional verbal and written communication skills with the ability to confidently present to and influence executive-level stakeholders.
• Problem Solving – The capacity to troubleshoot and solve complex issues with a strategic mindset, focusing on long-term solutions that benefit both the client and the business.
• Leadership – A self-starter with a proactive, driven attitude who takes full ownership of projects and inspires trust in clients and colleagues.

Qualifications and Experience

• 5+ years of experience in a project management role, with a strong emphasis on managing large-scale, enterprise-level software implementations.
• SaaS implementation experience is highly preferred, with a proven track record of successful project delivery.
• Experience contributing to pre-sales or sales processes, including the creation of SOWs.
• Expertise in various project management methodologies (Agile, Scrum, Waterfall).
• Project Management certifications strongly preferred.
• Excellent analytical and problem solving skills, with proficiency in project management tools, CRM software (e.g., Salesforce), and MS Office Applications.

Benefits

• Access to a confidential and free EAP Service (Employee Assistance Program)
• Birthday Bonus Day – A day of paid leave for your birthday.
• Access to FlareHR Employee Benefits & Discounts, including Novated Leasing.
• Tuition Reimbursement – We support eligible employees with education expenses.
• Volunteer Leave – 16 hours of volunteer leave per year to support causes that align with our mission "Connection Workplace Safety, Compliance and Employee Development".
• Free Skin Checks & Flu Vaccines.
• A flexible and hybrid working environment – with free coffee and snacks in the office.
• Office lunch provided monthly.
• A collaborative and supportive team-based environment.