Project Coordinator - System Integration

Csmigration; City of Melbourne; On-site; AUD 80,000 - 90,000; Full time

Job summary

Integration Kings is seeking a highly organized Project Coordinator to join our Systems Integration Team in Melbourne. You will coordinate end-to-end software and system-integration projects, manage schedules, documentation, stakeholder communication and implementation activities.

Reporting to the Operations Manager, you will drive project visibility, resolve delivery issues and support successful system implementations across clients, vendors and internal teams.

Qualifications

• Experience coordinating project coordination, administration or implementation support in IT, SaaS or systems integration.
• Strong organisational skills and ability to manage multiple projects and deadlines.
• Experience coordinating cross-functional teams, clients and vendors.
• Understanding of software implementation and customer onboarding.
• Strong written and verbal communication, able to explain requirements clearly.
• Experience preparing project plans, progress reports and meeting records.
• Postgraduate project management qualification is highly regarded.

Responsibilities

• Coordinate system-integration projects from planning through go-live and completion.
• Develop and maintain project plans, schedules, milestones and action registers.
• Coordinate activities between clients, internal technical teams and vendors.
• Assist with gathering and confirming business and technical requirements.
• Monitor progress, dependencies, risks and change requests, escalating when required.
• Organise project meetings, prepare agendas and minutes.
• Provide timely project updates to management, clients and delivery teams.
• Coordinate onboarding, system configuration, testing and training.
• Maintain accurate project records and time entries.
• Identify recurring delivery issues and propose improvements.

Skills

Project coordination

Organisational skills

Communication

Cross-functional coordination

Documentation

Stakeholder management

Education

Bachelor's degree in related discipline

Postgraduate qualification in project management

Information systems / IT background

Tools

Project management software

Ticketing systems

CRM systems

Job description

14th August, 2026

Project Coordinator - Systems Integration Team
Company: Integration Kings
Location: Melbourne, VIC (Hybrid / In-Office)
Employment Type: Full-Time
Salary: $80,000-$90,000 plus superannuation

About Integration Kings

Integration Kings delivers practical system-integration solutions that help businesses improve workflows, connect technology platforms and operate more efficiently.
We pride ourselves on high-quality delivery, clear communication and close collaboration with our clients, vendors and internal teams.

About the Role

We are seeking a highly organised and technically capable Project Coordinator to join our Systems Integration Team.
In this role, you will coordinate the end-to-end delivery of software and system-integration projects. You will manage project schedules, documentation, stakeholder communication, task allocation and implementation activities to help ensure projects are delivered on time and to the required standard.
Reporting to the Operations Manager and working closely with technical team members, clients and external vendors, you will play a key role in maintaining project visibility, resolving delivery issues and supporting successful system implementations.

Key Responsibilities

• Coordinate system-integration projects from initial planning through implementation, testing, go-live and completion.
• Develop and maintain project plans, schedules, milestones, action registers and task-tracking systems.
• Coordinate activities between clients, internal technical teams, software vendors and other stakeholders.
• Assist with gathering, documenting and confirming business and technical requirements.
• Monitor project progress, dependencies, risks, issues and change requests, escalating matters where required.
• Organise project meetings and prepare agendas, minutes, action items and progress reports.
• Provide clear and timely project updates to management, clients and delivery teams.
• Coordinate customer onboarding, system configuration, user acceptance testing, training and implementation activities.
• Allocate and monitor support and implementation tasks to ensure they are assigned to the appropriate team members.
• Maintain accurate project records, technical documentation and time entries.
• Identify recurring delivery issues and recommend improvements to systems, workflows and internal processes.
• Support the development and standardisation of project-management procedures, templates and best practices.
• Help ensure each project is delivered within the agreed scope, timeframe and quality requirements.

About You

• Demonstrated experience in project coordination, project administration or implementation support, preferably within IT, SaaS, software, BPO, finance or systems integration.
• Strong organisational skills and the ability to manage multiple projects, deadlines and competing priorities.
• Experience coordinating cross-functional teams, clients, technical specialists and external vendors.
• Sound understanding of software implementation, customer onboarding or system-integration processes.
• Strong written and verbal communication skills, with the ability to explain project requirements and issues clearly.
• Experience preparing project plans, progress reports, meeting records and implementation documentation.
• Strong attention to detail and a disciplined approach to record-keeping and follow-up.
• Practical problem-solving skills and the ability to identify risks before they affect project delivery.
• Confidence using project-management, ticketing, CRM or workflow-management platforms.
• Relevant tertiary qualifications in project management, information systems, business, accounting or a related discipline.
• A postgraduate qualification in project management or equivalent professional training will be highly regarded.

What We Offer

• A collaborative and supportive hybrid and in-office working environment.
• Regular alignment meetings with management to support performance and professional development.
• Exposure to diverse clients, technologies and global markets.
• The opportunity to coordinate meaningful system-improvement and integration projects.
• A growing role with scope to contribute to the development of internal project-delivery systems and standards.