Project Coordinator - Condition Monitoring

Bradken Ltd.; Newcastle; Remote; AUD 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Fully remote flexibility

Exclusive travel perks

Professional development

Employee discounts

Zusammenfassung

Bradken Ltd. is seeking a Remote Travel Consultant/Agent to work with clients and travel vendors to craft custom vacation packages. This role emphasizes an entrepreneurial mindset, enthusiasm for travel, and self-motivation.

Responsibilities include handling inquiries across channels, updating bookings, providing destination insights, arranging itineraries, and ensuring excellent customer service. Remote schedule offers flexibility and access to exclusive perks.

Qualifikationen

• Complete required Certification program in a timely manner.
• Complete and maintain agent registrations with vendors and suppliers.
• Must be 18 years of age and be authorized to work in the US.

Aufgaben

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Prepare, plan and execute travel itineraries including but not limited to: airline, car rental, cruises, resorts & hotels, amusement parks, concert & sporting event tickets, and other tours & activities.

Jobbeschreibung

Remote Travel Consultant/Agent

We are currently offering an amazing opportunity to those with an entrepreneurial mindset. If you have great enthusiasm for the Travel and Tourism industry, are positive, hard-working, and motivated to succeed, then we would like to talk to you! As a Remote Travel Consultant/Agent, you will work directly with your clients, and various vendors and suppliers for the purpose of creating custom vacation packages.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Prepare, plan and execute travel itineraries including but not limited to: airline, car rental, cruises, resorts & hotels, amusement parks, concert & sporting event tickets, and other tours & activities.
• Process payments on behalf of your clients to secure reservations.
• Maintain relationships with industry specific vendors and suppliers.
• Attend ongoing trainings to maintain and increase knowledge within the industry.
• Provide superior customer service to clients.
• Provide details to clients regarding any required travel documents such as passports or visas.

Skills and Requirements

• Complete required Certification program in a timely manner.
• Complete and maintain agent registrations with vendors and suppliers.
• Laptop, Computer, or Smart Phone with reliable internet access is required.
• Ability to manage your time effectively and stay organized.
• Strong verbal and written communication skills.
• Personal travel experience is an advantage, but not a requirement.
• Previous experience in hospitality and/or sales is an advantage, but not a requirement.
• Must be 18 years of age and be authorized to work in the US.
• Credentials, E & O Insurance (Required by law), Licensing, and Certifications.
• Receive discounts and travel perks.
• Participate in FAM Trips available only to licensed agents.
• Free ongoing vendor and company trainings.
• Options to specialize in specific destinations and/or niches within the travel industry.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We Offer

• Multiple Training Opportunities: We believe in nurturing our team’s potential with extensive training support.
• Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
• Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
• Employee discounts to fuel your passion.
• Flexible schedule for a better work-life balance.
• Professional development assistance to advance your career.