Project Coordinator - Condition Monitoring

Bradken Ltd.

Bunbury

Remote

AUD 50,000 - 70,000

Full time

46 hours ago
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Benefits offered by this job

Training opportunities
Remote work
Employee discounts
Community forums
Flexible schedule

Job summary

Scenic Voyages Travel is seeking a Remote Planning Specialist to guide clients from idea to execution, delivering seamless travel experiences.

You will provide professional support, manage itineraries, and leverage booking tools to ensure satisfaction. This role emphasizes a client-first mindset, teamwork, and adaptability in a remote setup.

Qualifications

  • Excellent written and verbal communication skills.
  • Background in customer service, ideally travel, tourism, or hospitality.
  • High attention to detail and proactive mindset.
  • Comfortable learning new systems and booking tools.

Responsibilities

  • Respond to client inquiries across email, phone, and messaging.
  • Assist clients with bookings, modifications, cancellations, and special requests.
  • Provide up-to-date information on destinations, documents, and processes.
  • Follow up with clients to confirm plans and gather feedback.
  • Maintain accurate records in line with regulations and policies.

Skills

Communication skills
Customer service
Attention to detail
Tech-savvy
Travel enthusiasm

Tools

Booking tools

Job description

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

While HJB Travels Agency USA is proudly based in Massachusetts, we foster a supportive, global community. We provide structured training, mentorship, and ongoing support for agents located in the Australia, ensuring you’re fully equipped to succeed regardless of location.

Key Responsibilities
  • Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
  • Support clients with booking modifications, cancellations, and special travel requests.
  • Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
  • Follow up with clients to confirm travel plans and gather feedback post-trip.
  • Address concerns with empathy and efficiency, ensuring client satisfaction.
  • Remote flexibility – work from anywhere, with hours that fit your lifestyle.
  • Exclusive travel perks and access to industry-only discounts.
  • Professional growth – ongoing training and support from a dedicated team.
  • Be part of a passionate community focused on building dreams and memories through travel.
What We’re Looking For
  • Excellent communication skills—both written and verbal.
  • A background in customer service, ideally within travel, tourism, or hospitality.
  • High attention to detail, strong organizational habits, and a proactive mindset.
  • Tech-savvy and able to learn new systems and booking tools quickly.
  • A genuine enthusiasm for travel and helping others create memorable experiences.

Your Gateway to a Rewarding Career in Travel!

Are you passionate about your clients and delivering outstanding customer service? Scenic Voyages Travel is on the lookout for a Remote Planning Specialist to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.

What We Offer
  • Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.
  • Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
  • Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
  • Attractive Benefits:
  • Employee discounts to fuel your passion.
  • Flexible schedule for a better work-life balance.
  • Professional development assistance to advance your career.
Your Role
  • Deliver professional customer service in-person, via phone, or email.
  • Assist clients in planning seamless experiences.
  • Prepare and manage client itineraries and needs.
  • Maintain meticulous records in line with government regulations and company policies.
  • Organize and manage files effectively.
Who We Are Looking For
  • A responsible, self-driven individual with a strong work ethic and professional demeanor.
  • Someone who thrives both independently and as a team player.
  • A detail-oriented, organized professional with exceptional communication skills.
  • Coachability and a keenness to learn and grow within the industry.

Embark on a journey today, where your career is as rewarding as the experiences you create for others. Let your professional adventure begin!

Alma Aventurera, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Key Responsibilities
  • Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
  • Support travelers with booking updates, modifications, cancellations
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