Project and Engagement Coordinator

State of Victoria; City of Melbourne; Hybrid; AUD 105,000 - 122,000; Full time

Benefits offered by this job

Hybrid work model

Salary packaging up to 15,900

Novated leasing

Annual 3% rise

Gender affirmation leave

Reproductive leave

Myki passes

Professional development

Flu vaccinations

Gym access

EAP access

Job summary

The State of Victoria invites applications for a full-time maximum term position based in Melbourne CBD, supporting the Victims Legal Service project coordination and engagement. The role offers flexible hybrid work and a salary range of $104,925 – $122,409 plus super.

You will lead collaboration with partners including Aboriginal-led services and community legal centres, coordinate delivery of the Justice Navigator Pilot, and help victims access rights, services and restorative pathways.

Qualifications

• Exceptional organisational skills with the ability to plan and manage multiple tasks and meet deadlines.
• Excellent interpersonal and communication skills and the ability to influence across levels.
• Strong critical thinking and analytical skills to plan and co‑produce resource needs.
• Experience working with Victorian First Peoples communities and culturally safe practice.
• Experience embedding lived experience in co‑design of resources and service design.

Responsibilities

• Support project coordination and engagement for the Victims Legal Service.
• Lead collaboration with internal and external stakeholders including partner services.

Skills

Organisational skills

Communication skills

Critical thinking

First Peoples engagement

Lived experience collaboration

Job description

Position Details

Full time maximum term position to December 2027 (part time applications considered - minimum 0.8 FTE)

Salary range: $104,925 - $122,409 plus super

Up to $15,900 in salary packaging, flexible hybrid work arrangement

About the role

In this role you will support the project coordination of and engagement for the Victims Legal Service, a collaborative initiative of the Victorian legal assistance sector.

You will work within a team to deliver actions to support the Victims Legal Service, with a particular focus on the newly expanded pilot where we are partnering with Victoria's forthcoming Justice Navigator Pilot to strengthen referral pathways, including restorative justice pathways, helping victims and survivors understand and exercise their rights and navigate the various support and justice options available to them.

You will lead collaboration and engagement with key internal and external stakeholders including our Victims Legal Service partners, including Aboriginal-led legal services, community legal centres, specialist sexual assault services and lived experience experts to assist the sector to better meet victims' needs.

This role is based at our Melbourne CBD office on Wurundjeri Country.

About you

• Exceptional organisational skills with the ability to plan and manage multiple tasks simultaneously and meet deadlines, including demonstrated experience in the monitoring and evaluation of projects.
• Excellent interpersonal and communication skills and ability to influence and negotiate with people across all levels, including the ability to positively engage with clients who experience social, cultural, and economic disadvantage.
• Strong critical thinking and analytical skills to plan and co-produce resource needs, working with a project management framework.
• Demonstrated experience working with Victorian First Peoples communities, including an understanding of First Peoples cultures, cultural protocols and self-determination, and the demonstrated ability to lead culturally safe practice, build respectful partnerships and improve outcomes for First Peoples (highly desirable).
• Demonstrated experience working with people with lived experience including in embedding lived experience in co-design of resources and in service design, delivery and/or evaluation (highly desirable).

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If your CV doesn't align perfectly with our job description, we strongly encourage you to apply. You may be just the right candidate.

About VLA

We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

About the Victims Legal Service

The Victims Legal Service provides legal information, advice, referrals and support to victims of crime in relation to injury or loss because of a crime. The Victims Legal Service can help victims of crime in relation to financial assistance, restitution and compensation from the person who committed the crime, protecting confidential communications and health information during court proceedings for victims of sexual violence and connecting with other support services to provide further help. It is a free service provided in partnership through Victoria Legal Aid, Community Legal Centres and Aboriginal legal services.

Employee benefits

• A focus on work-life balance, including flexible working arrangements
• Hybrid work from home & office model
• Generous leave benefits, including:
  • Three days paid seasonal leave (to be taken between Boxing Day and New Year's Day public holidays)
  • Paid gender affirmation leave
  • Five days both paid reproductive and fertility leave per calendar year
• Annual 3% salary increase each December plus performance-related salary incentives
• Attractive salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 PLUS Novated Leasing
• Discounted annual Myki public transport passes
• Individual learning and professional development opportunities, tailored to your role and career goals
• Free annual flu vaccinations
• Access to gym and end-of-trip facilities at our CBD office
• Access to our Employee Assistance Program, including confidential counselling and access to a range of mental health and wellbeing resources

Other relevant information

It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.

No agency applications will be accepted.

Applications close by 11.59pm on Wednesday 23rd September 2026.