Programs Officer

Department of Justice and Community Safety, Victoria; Shire of Indigo; On-site; AUD 62,000 - 80,000; Full time

Job summary

Department of Justice and Community Safety, Victoria seeks a Programs Officer to support prisoner programs and services at Beechworth, Victoria. You will help with intake, orientation and daily program delivery, coordinating welfare support and referrals in a collaborative prison team.

You should bring experience in correctional settings or related welfare roles, plus strong communication and problem‑solving skills.

Qualifications

• Experience or understanding of working in a correctional environment.
• Experience in welfare, employment or housing is an advantage.
• Certificate IV in Workplace Training and Assessment is desirable but not essential.

Responsibilities

• Deliver prisoner programs and support services, including intake and orientation.
• Assist prisoners to access programs, activities and welfare support.
• Complete administration, maintain records and manage program information.
• Support staff with prisoner referrals, welfare requests and daily program activities.
• Work with multidisciplinary teams to encourage program participation and support successful community transition.

Skills

Communication

Teamwork

Problem-solving

Flexibility

Education

Certificate IV in Workplace Training and Assessment

Tools

Microsoft 365 applications

Job description

• Help people prepare for a successful return to the community.
• Support programs that make a real difference every day.
• Build strong relationships in a supportive prison team.
• Use your people skills while growing your administration experience.
• Ongoing, full-time role earning $62,104 - $79,753 per year, plus super.
• Beechworth, Victoria location

About This Role

• Help people prepare for a successful return to the community.
• Support programs that make a real difference every day.
• Build strong relationships in a supportive prison team.
• Use your people skills while growing your administration experience.
• Ongoing, full-time role earning $62,104 - $79,753 per year, plus super.
• Beechworth, Victoria location

What You Will Do

As programs officer, you will support prisoner programs that help people build skills and prepare for life after prison.

You will work with a friendly team, support daily program delivery and help keep important services running well.

You Will

• deliver prisoner programs and support services, including intake and orientation
• assist prisoners to access programs, activities and welfare support
• complete administration, maintain records and manage program information
• support staff with prisoner referrals, welfare requests and daily program activities
• work with multidisciplinary teams to encourage program participation and support successful community transition.

About You

You should have experience or an understanding of working in a correctional environment. Experience in welfare, employment or housing is an advantage. A Certificate IV in Workplace Training and Assessment is desirable but not essential.

You Should Also Have

• experience using digital tools such as Microsoft 365 applications
• strong communication skills and the ability to explain information clearly
• flexibility and a respectful approach when working with people from diverse backgrounds
• sound problem-solving skills and the ability to work collaboratively with others.

To learn even more about this role, please read the position description.

If you have any further questions, feel free to email Kylie Ninnes at [e-mail].

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

Important Information

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.