Program Manager: Supply Chain Loss Configuration

Amazon; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

Amazon in Australia seeks a results-driven Program Manager to support network configuration and NL initiative delivery across our fulfillment network. You will dive into detail, identify issues and collaborate with multiple teams to build solutions.

Based in Sydney or Melbourne, you will work with Operations and Central NL teams across Australia and APAC, using data and metrics to drive improvements while leading end-to-end delivery of new tools, processes, and configurations.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Bachelor's degree.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsibilities

• Collaborate with Operations and Central NL teams to identify gaps while maintaining control on losses triggered by operations.
• Configure and update settings across sites and stations; support launches of new tools and processes.
• Deep-dive issues at stations and on the road, analysing raw data, identifying root causes, and coordinating with stakeholders across Australia, APAC and beyond.

Skills

Program management

Cross-functional collaboration

Data-driven decision making

Advanced Excel

SQL

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Description

Here at Amazon we're seeking a results driven Program Manager to support both configuring our network and delivery of our Network Loss (NL) initiatives across a specific areas within our fulfillment network. This role will be diving into detail, identifying issues and working with multiple teams on building solutions.

This position can be based from either Sydney or Melbourne.

Key job responsibilities

As Program Manager, you’ll be working in collaboration with both Operations and Central NL teams in identifying gaps while keeping strong control on losses triggered by operations utilizing tech, tools and metrics developed by rest of world central programs.

As a configuration manager, you'll be working with multiple teams to update current settings across our sites & stations, work on exciting launches of new tools & processes. This work can be extended to launches of new buildings, new areas of the business and is an exciting opportunity on getting first hand experience of what a multi faceted, integrated warehouse management system looks like.

In this role you will be deep diving issues at stations, on the road, under the roof and anywhere between. You will be looking into the raw data, identifying root causes and working with multiple stakeholders. These stakeholders extend out across the whole of Australia, APAC and beyond! The opportunities to work with both talented teams & high spec tools is second to none.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.