Network Loss Configuration

Amazon; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Amazon is seeking a results-driven Program Manager to support configuring our network and delivering Network Loss (NL) initiatives across the fulfillment network. The role involves working with Operations and Central NL teams to identify gaps, analyze data, and implement improvements.

You will coordinate site configurations, support launches of new tools and processes, and partner with stakeholders across Australia, APAC, and beyond to drive measurable outcomes.

Qualifications

• 3+ years of program or project management experience.
• 3+ years cross-functional collaboration with tech and non-tech teams.
• 3+ years defining and implementing process improvements using data and metrics.
• Bachelor's degree required.

Responsibilities

• Collaborate with Operations and Central NL teams to identify gaps and control losses.
• Update site configuration across multiple sites and stations.
• Drive launches of new tools and processes in a multi-faceted warehouse environment.
• Deep-dive data to identify root causes and coordinate with stakeholders across APAC.

Skills

Program management

Cross-functional collaboration

Process improvement

Delivery management

Education

Bachelor's degree

Tools

SQL

Excel

Job description

Description

Here at Amazon we're seeking a results driven Program Manager to support both configuring our network and delivery of our Network Loss (NL) initiatives across specific areas within our fulfillment network. This role will be diving into detail, identifying issues and working with multiple teams on building solutions.

This position can be based from either Sydney or Melbourne.

Key job responsibilities

As Program Manager, you’ll be working in collaboration with both Operations and Central NL teams in identifying gaps while keeping strong control on losses triggered by operations utilizing tech, tools and metrics developed by rest of world central programs.

As a configuration manager, you'll be working with multiple teams to update current settings across our sites & stations, work on exciting launches of new tools & processes. This work can be extended to launches of new buildings, new areas of the business and is an exciting opportunity on getting first hand experience of what a multi faceted, integrated warehouse management system looks like.

In this role you will be deep diving issues at stations, on the road, under the roof and anywhere between. You will be looking into the raw data, identifying root causes and working with multiple stakeholders. These stakeholders extend out across the whole of Australia, APAC and beyond! The opportunities to work with both talented teams & high spec tools is second to none.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Acknowledgement Of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Commercial Services Pty Ltd

Job ID: A10496582