Program Manager - M365 and Platforms

State Government of Victoria, Australia; City of Melbourne; On-site; AUD 100,000 - 130,000; Full time

Job summary

A government health department in Victoria is looking for a Program Manager to lead projects related to Microsoft 365 and digital platforms. You will oversee the delivery of high-quality solutions while working collaboratively with stakeholders. Strong leadership and strategic insight are required to influence digital transformation and improve health outcomes. The role also offers various growth opportunities and a strong commitment to work-life balance.

Benefits

Meaningful work

Growth and development opportunities

Flexible working arrangements

Qualifications

• Experience as a Senior Project Manager in ICT environments.
• Ability to manage multiple concurrent projects.
• Proven leadership experience with mentoring.

Responsibilities

• Deliver operations and projects within Microsoft 365 and Power Platform.
• Support application owners with proactive and responsive assistance.
• Lead development of high-quality solutions aligned with business objectives.

Skills

Strategic insight

Stakeholder engagement

Leadership

Creativity and innovation

Education

IT related degree

Certification in PRINCE 2

Tools

Microsoft 365

Power Platform

Agile project management

Job description

Overview

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/EHEALTH/723122

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.

About the role

The Program Manager, M365 and Platforms is responsible for the successful delivery of operations and projects within the Microsoft 365 (M365) and Power Platform suite, ensuring smooth transition to support in accordance with the department\'s approved Project Delivery Methodology (PDM).

This role provides department-wide support for M365 products, including identity and access management for applications. It delivers both proactive and responsive support to application owners, covering break-fix services and enhancement portfolios tailored to evolving business needs.

The Program Manager also oversees the maintenance of applications built on legacy platforms such as Lotus Notes, IBM Forms, and Microsoft Access. A key future responsibility will be to support the retirement of these platforms and facilitate the transition of solutions and skillsets to strategic platforms like Power Platform.

Additionally, the role leads the development and delivery of high-quality solution proposals and implementations across the M365 and Power Platform suite, ensuring alignment with business objectives and technology strategy.

About us

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you

The Department of Health is seeking a dynamic and experienced Program Manager to lead the delivery of strategic initiatives across Microsoft 365 and digital platforms. This role offers a unique opportunity to influence digital transformation and contribute to improved health outcomes for all Victorians.

As Program Manager, you will be responsible for managing multiple, high-impact projects with clearly defined objectives. You will consult and collaborate with internal teams and stakeholders to ensure outcomes are achieved on time and within scope, while effectively monitoring performance, managing risks, and resolving issues.

We are looking for a systems thinker who can see the bigger picture—someone who understands organisational linkages and applies strategic insight to drive change. Your ability to conceptualise complex environments and identify opportunities for improvement will be critical to your success.

Leadership is key. You will bring strong personal conviction and the ability to inspire your team, translating department-wide strategy into clear goals and long-term plans. You will build and maintain trusted relationships with a range of stakeholders, understanding their needs and context to deliver mutually beneficial solutions.

Creativity and innovation are highly valued. You will be someone who can generate and apply new ideas to enhance how we work and deliver services. Drawing on diverse information sources, you\'ll champion continuous improvement and be open to new ways of thinking.

If you are a strategic, motivated leader with deep experience in program delivery, digital platforms, and stakeholder engagement, we want to hear from you.

Join us to help shape the future of digital health in Victoria.

The successful candidate will possess the following:

Qualifications

Mandatory

• A relevant IT related degree or qualification will be required to this role.
• Certification in PRINCE 2 or other project management methodology is required.

Desirable

• Agile project and DevOps experience will be advantageous.
• Experience as a Senior Project Manager in Information and Communication Technology (ICT) environments implementing Microsoft based quality solutions.
• Demonstrated experience managing multiple concurrent projects across a diverse portfolio of business areas.
• Proven experience in reporting to executive project boards and sponsors.
• Proven leadership experience including mentoring and coaching teams to achieve successful outcomes.

Personal attributes

On a personal level, the candidate will be a person of integrity who acts in the public interest, builds trust through fairness, and demonstrates sound judgment even in complex or high-pressure situations. They will lead by example fostering collaboration, developing others through coaching and delegation, building strong relationships across all levels, and continuously reflecting on their own behaviour to grow and manage themselves effectively.

What we offer

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply

Applications should include a resume and a cover letter. Click the ‘Apply\' button to view further information about the role including key contact details and the advertisement closing date.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at [e-mail]. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email [e-mail]. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.

Applications close

Applications close Wednesday 15 October 2025 at 11.59pm