Program Manager, Apprenticeships, AUTA Apprentice Program Team

Amazon; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Amazon Corporate Services Pty Ltd in Australia seeks a seasoned program manager to lead end-to-end apprenticeship operations across multiple countries. You will partner with HR, Legal, recruitment, and leadership to remove blockers, plan cohorts, and drive conversions from apprentices to full-time employees.

You will establish training provider relationships, ensure compliance with country regulations, and design engagement initiatives to monitor health metrics and report outcomes to leadership

Qualifications

• 5+ years of program or project management experience.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• 2+ years of driving process improvements experience.
• Experience in HR shared services, IT services, operations and/or compliance.

Responsibilities

• Lead day-to-day apprenticeship programme operations across multiple countries, partnering with HR, Legal, recruiting, and business leaders to remove blockers, manage cohort planning, and drive apprentice-to-employee conversions.
• Establish and manage relationships with training providers, registered training organizations, and government-funded skills bodies, including overseeing provider selection, contract negotiation, curriculum alignment, and quarterly performance reviews.
• Ensure compliance with country-specific apprenticeship regulations and funding frameworks by maintaining documentation for government funding claims, tracking on-the-job and off-the-job learning requirements, and reviewing terms of employment with Legal and local HR.
• Design and deliver apprentice engagement initiatives, monitor programme health through completion rates and satisfaction data, and report outcomes to leadership with clear, data-driven narratives.
• Leverage AI support tools and government compliance expertise to standardize processes, implement digital workflows, and build scalable operating models that support sustainable programme growth across new markets.

Skills

Program management

Stakeholder communication

Job description

Description Amazon's apprenticeship programmes are expanding across the APJC market, with the opportunity to grow into additional countries. In this role, you will own the end-to-end apprentice experience, from onboarding through conversion to full-time employment, while scaling programmes into new markets and ensuring compliance with country-specific regulations and funding frameworks. You will work across HR, Legal, Procurement, recruiting, training providers, and government entities to build scalable operating models, standardize processes, and implement digital workflows that reduce administrative burden. If you are energized by cross-functional coordination, comfortable navigating government compliance requirements, and motivated by creating programmes that change how people launch their careers at Amazon, we want to hear from you.

Description Amazon's apprenticeship programmes are expanding across the APJC market, with the opportunity to grow into additional countries. In this role, you will own the end-to-end apprentice experience, from onboarding through conversion to full-time employment, while scaling programmes into new markets and ensuring compliance with country-specific regulations and funding frameworks. You will work across HR, Legal, Procurement, recruiting, training providers, and government entities to build scalable operating models, standardize processes, and implement digital workflows that reduce administrative burden. If you are energized by cross-functional coordination, comfortable navigating government compliance requirements, and motivated by creating programmes that change how people launch their careers at Amazon, we want to hear from you.

Key job responsibilities

• Lead day-to-day apprenticeship programme operations across multiple countries, partnering with HR, Legal, recruiting, and business leaders to remove blockers, manage cohort planning, and drive apprentice-to-employee conversions.
• Establish and manage relationships with training providers, registered training organizations, and government-funded skills bodies, including overseeing provider selection, contract negotiation, curriculum alignment, and quarterly performance reviews.
• Ensure compliance with country-specific apprenticeship regulations and funding frameworks by maintaining documentation for government funding claims, tracking on-the-job and off-the-job learning requirements, and reviewing terms of employment with Legal and local HR.
• Design and deliver apprentice engagement initiatives, monitor programme health through completion rates and satisfaction data, and report outcomes to leadership with clear, data-driven narratives.
• Leverage AI support tools and government compliance expertise to standardize processes, implement digital workflows, and build scalable operating models that support sustainable programme growth across new markets.

About The Team

The Apprentice Program Team sits within Amazon's University Talent Acquisition organization and manages apprenticeship programmes end-to-end on a global scale. We partner across countries to create consistent, high-quality experiences for apprentices while navigating the unique regulatory requirements of each market. As we expand into new regions, you will have the opportunity to contribute to global projects, deepen your involvement in local government and workforce development initiatives, and grow your career through the cross-functional relationships you build every day.

Basic Qualifications

• 5+ years of program or project management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Experience in complex problem solving, and working in a tight schedule environment
• Experience in HR shared services, IT services, operations and/or compliance

Acknowledgement Of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Corporate Services Pty Ltd

Job ID: A10561932