Program Engagement Officer

Paxus

Townsville

On-site

AUD 85,072 - 93,353

Full time

14 days+

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Job summary

A leading company is seeking a proactive Program Engagement Officer in Townsville. This contract role focuses on managing community expectations and enhancing public support through effective communication and stakeholder engagement. The ideal candidate will have strong communication skills and experience with digital tools.

Qualifications

Experience in stakeholder management and digital engagement tools.
Ability to develop clear communication materials.

Responsibilities

Build and maintain positive stakeholder relationships.
Develop and manage content for public-facing web pages.
Create and distribute newsletters and media releases.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Organisational abilities

Digital tools proficiency

Solution-focused

Commitment to transparency

Collaboration

Job description

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We're looking for a skilled and proactive Program Engagement Officer to join a dynamic team focused on delivering high-impact infrastructure initiatives. This contract role, based in Townsville, plays a key part in managing community expectations and strengthening public support through strategic communication and stakeholder engagement.

The ideal candidate is a confident communicator with experience in stakeholder management, digital engagement tools, and the development of clear, targeted communication materials. You'll be responsible for delivering consistent messaging across multiple platforms, maintaining key engagement channels, and ensuring transparent, responsive interactions with the community.

Key Responsibilities:

Build and maintain positive stakeholder relationships
Develop and manage content for public-facing web pages
Create and distribute newsletters, media releases, and alerts
Track correspondence and resolve community concerns
Maintain accurate engagement data and reporting systems

Skills and Attributes:

Strong communication and interpersonal skills
Detail-oriented with excellent organisational abilities
Technically proficient in digital tools and content management
Solution-focused with experience resolving stakeholder issues
Committed to transparency, accessibility, and collaboration

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Nayana Lahoti on 07 3339 5616 or email: nlahoti@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

Seniority level