Program Change Lead

NHVR External Careers; City of Brisbane; Hybrid; AUD 150,000 - 180,000; Full time

Benefits offered by this job

Hybrid working environment

Salary package and benefits

Wellbeing programs

Discount IT products

Job summary

NHVR, based in Newstead, Queensland, is seeking an experienced Program Change Lead with 8+ years to drive organisational and technology change across major programs, including the Compliance & Enforcement Transformation Program. You’ll join the Program Leadership Team to deliver change that enables outcomes and lasting benefits.

This hybrid role requires developing and executing engagement strategies, influencing executives, coaching senior stakeholders, and embedding changes across the

Qualifications

• 8–10 years of change management experience in medium to large organisations.
• Experience leading organisational and technology change across programs and projects.
• Proven ability to engage senior stakeholders and executives and deliver change plans.

Responsibilities

• Lead structured change management methodologies and tailor approaches for assigned programs.
• Develop and implement organisation-wide adoption and proficiency strategies.
• Manage dependencies, risks and stakeholder communications across projects.
• Coach senior stakeholders to drive change adoption and alignment.
• Integrate change activities into program management planning and execution.

Skills

Change leadership

Stakeholder management

Communication

Analytical thinking

Strategic thinking

Negotiation

Education

PROSCI Change Management Certification

Job description

Exciting opportunity for an experienced Program Change Lead with 8+ years’ experience to lead organisational and technology change across key programs, including the Compliance & Enforcement Transformation Program.

In this role, you’ll work as part of the Program Leadership Team to deliver change that supports program outcomes and achieves enduring benefits for NHVR. You’ll develop and deliver effective change, communication and engagement strategies, with demonstrated experience presenting, influencing and delivering change plans to executive audiences and engaging senior stakeholders to build understanding, alignment, and commitment to change.

Based at Newstead, this is an opportunity to play a key role in delivering meaningful and sustainable transformation across NHVR.

About the Role

• Manage and lead structured change management methodology and frameworks to develop a customised and scaled approach for managing the impact of transformational organisational change for the assigned programs, projects, or initiatives.

• Develop and implement strategies that will drive and support organisation-wide adoption and proficiency with changes that impact employees across all levels for the program.
• Support the business to be ready to accept the change, utilise new capability, and ensure the successful delivery and embedding of this change into the business.
• Manage both dependencies and interfaces between projects and manage change risks across the program.
• Coach and support key internal senior stakeholders to drive organisational change adoption.
• Responsible for creating and implementing a tailored set of change management, communication, and communication artifacts and plans for moving people forward for each project and other strategic initiatives.
• Work collaboratively across all projects to integrate change management activities into program management planning and development.
• Assist in the development of measurement strategies to determine business readiness and sustainable success/progress of plan milestones/outcomes.
• Proactively and effectively manage resistance while generating collaboration and alignment between business units.
• Actively partner and build relationships with all levels of stakeholders through negotiation and influence to ensure program and project outcomes are achieved.
• Promote program and project teamwork and role model organisational and team values to achieve program outcomes.
• Identify and implement training and education requirements and developing relevant training needs analysis and plans.
• Provide relevant change management leadership and support for key program projects.
• Adhere to all NHVR policies and procedures to ensure compliance with NHVR internal processes

About You

• Demonstrated ability to lead and influence a diverse team of business change champions, creating a culture of high performance, managing the impact on day-to-day priorities and delivering on agreed outcomes and timelines.
• Demonstrated ability to provide consistent, responsive, and high-quality advice and support in a specialist field.
• Well-developed analytical and problem-solving skills, with the ability to exercise sound judgment, strong attention to detail, a logical approach to issues, and an inquisitive, investigative mindset.
• Excellent organisational skills and demonstrated experience working in a rapidly changing and demanding professional environment.
• Proven capacity to prioritise, multi-task, achieve business goals, and maintain a customer-focused approach, with the ability to meet priorities and competing deadlines.
• Demonstrated strong oral and written communication skills, strong skills in negotiation and customer management.
• Demonstrated inclusive, collaborative, and engaging approach, including the ability to consult, facilitate, negotiate, and influence with a broad range of stakeholders.
• Demonstrated experience with predictive, iterative, and adaptive planning.

Qualifications and Experience

Essential to the Role:

• Formal change management education e.g. PROSCI
• Proven experience in leading organisation and technology change for programs and projects for at least 8 – 10 years within a medium to large organisation.
• Proven experience working on a large program in a change management role, including organisational design, process improvement, job design, system changes, training, and communications.
• Proven experience in leading a change function within a complex program with internal and external stakeholders.

Highly Regarded:

• Experience and prior working knowledge of the heavy vehicle industry and regulatory compliance.
• Experience working in large process workflow / case management dominated systems is a positive.
• A mix of commercial and government experience.

Why join us?

The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. The NHVR minimises the compliance burden on the heavy vehicle transport industry, reduces duplication and inconsistences across state and territory borders, and ultimately for the heavy vehicle business with government in Australia.
We are headquartered in Brisbane and employ more than 1000 people across the ACT, New South Wales, Queensland, South Australia, Tasmania and Victoria.

We offer

• A competitive salary package of $166,662.51 + superannuation
• Paid leave over Christmas closure.
• Choice of accrued or rostered days off
• Hybrid working environment – up to 2 days from home.
• Superannuation co-contribution scheme
• Wellbeing programs – discounted fitness through Fitness Passport, Discount health
• insurance, flu vaccine, financial programs including discounted banking products,
• finance information sessions.
• Salary packaging options including novated lease.
• Discounted IT products including Microsoft and free family password security plan.
• Ongoing training and professional development support