Program Assistant, Permanent Full-time - Robina

Life Without Barriers; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

Job summary

Life Without Barriers is seeking a Program Assistant to support the Staying on Track services on the Gold Coast. You will coordinate referrals, maintain client records, and assist with service reviews while providing practical support to staff and families.

A background in health or welfare and strong relationship skills are essential. The role requires a current driver licence and First Aid certificate, with a focus on privacy and professional practice.

Qualifications

• Relevant tertiary qualifications in health, welfare or a related field.
• Experience building positive relationships with young people, families and community stakeholders.
• Strong administrative, organisational and database management skills.
• Excellent communication and interpersonal skills, with the ability to support colleagues and contribute to a positive team culture.
• Commitment to privacy, confidentiality and professional practice.

Responsibilities

• Coordinate referrals and maintain accurate client records.
• Assist with service reviews and manage administrative tasks.
• Provide practical support to staff and families.
• Support the Program Manager and promote the values of Life Without Barriers.
• Contribute to a collaborative, positive team culture.

Skills

Relationship building

Administrative & database management

Communication & interpersonal skills

Privacy & confidentiality

Problem-solving & conflict resolution

Current Driver Licence

Provide First Aid Certificate

Education

Relevant tertiary qualifications in health or welfare

Job description

Program Assistant, Permanent Full-time - Robina

Apply now Job no: 507200
Employment type: Full Time
Location: Gold Coast, Brisbane
Categories: Child, Youth & Family

• Be part of Staying on Track, supporting young people to build brighter futures
• Ongoing training, professional development and career advancement opportunities
• Generous employee benefits, including salary packaging, Fitness Passport and more!

At Life Without Barriers, we're all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures.

From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we're here to break down barriers and build better lives.

Join us to discover a purpose you can wrap your heart around!

About the Role

Employment Type: Permanent Full Time
Location: Gold Coast, QLD

Life Without Barriers delivers the Staying on Track program as part of the Queensland Government's Making Queensland Safe plan. The program supports young people aged 10-17 transitioning from youth detention back into their families and communities, helping them build positive connections and pathways towards a successful future.

As a Program Assistant, you'll play an important role in supporting the Program Manager and ensuring the effective delivery of services. You'll coordinate referrals, maintain accurate client records, assist with service reviews, manage administrative tasks and provide practical support to staff and families.

You'll also contribute to a collaborative, positive team culture while helping promote the values and purpose of Life Without Barriers.

Skills & Experience

Relevant tertiary qualifications in health, welfare or a related field, and/or relevant experience.

Experience building positive relationships with young people, families and community stakeholders.

Strong administrative, organisational and database management skills.

Excellent communication and interpersonal skills, with the ability to support colleagues and contribute to a positive team culture.

A demonstrated commitment to privacy, confidentiality and professional practice.

Sound problem-solving and conflict-resolution skills.

Current Driver Licence.

Current Provide First Aid Certificate.

Highly regarded: Experience in out-of-home care, youth justice, community services or working with young people and families from culturally diverse communities.

Successful candidates will be required to complete probity checks, including a National Criminal History Record Check, Queensland Blue Card Working with Children Check and LCS Check.

Applications close at midnight on Wednesday 4 November 2026.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.