Program Architect, Communications - HIRING NOW

EBR Ever Better Recruitment; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

EBR Ever Better Recruitment in Sydney NSW is seeking a Program Architect to join a leading company. You will drive a key sector critical to the business and help drive revenue for the next phase of growth, collaborating with customers to define long-term strategy and acting as the Vlocity architect.

The role requires extensive enterprise architecture experience across Salesforce, Oracle, Siebel, Microsoft and related platforms, plus strong leadership and communication skills.

Qualifications

• Extensive enterprise architecture experience across major platforms.
• Strong leadership and stakeholder management skills.
• Experience in delivering large-scale digital transformation programs.
• Willingness to travel to client sites (average ~75%).

Responsibilities

• Collaborate with customers to understand long-term strategy.
• Advocate for Vlocity architecture and provide guidance.
• Define design patterns and ensure solution alignment.
• Engage with product/engineering to roadmap upgrades.
• Build executive-level relationships and mentor peers.

Skills

Leadership

Communication

Travel readiness

Strategic thinking

Education

Bachelor's or Master's in Computer Science / Software Engineering

Tools

Salesforce Admin

Salesforce Developer

Sales/Service/Marketing Cloud

Architecture certifications (AWS / Oracle)

Job description

Program Architect, Communications - HIRING NOW

EBR Ever Better Recruitment – Sydney NSW

Full time

We have an exciting opportunity for a hardworking and dedicated individual for a Program Architect to join a leading company based in Sydney.

This exciting opportunity will provide you with challenging yet rewarding work. You will drive a key sector critical to the success of the business and help drive revenue for the next phase of the company’s growth!

Responsibilities

• Collaborate with customer to understand and execute against the long term strategy
• Be the overall Vlocity customer advocate for enabling the digital transformation by actively engaging full-time to providing solution/technical guidance and demonstrating leadership
• Take accountability for the Vlocity architecture and design. Provide design guidance/patterns to customer, other SIs and implementation team
• Ensure you have a deep understanding of the Vertical Industry
• Continuously provide best practices to ensure the customer receives desired returns on investment
• Be a conduit to Vlocity product and engineering team on behalf of the customer. Align customer on future roadmap and upgrades
• Become highly certified and recognized Vlocity platform expert
• Participate in specific governance meetings where Vlocity needs representation
• Build CxO, business, IT and enterprise architect level relationships within the customer team. Being able to influence leaders from customer teams is crucial
• Contribute to the growth of PA program across Vlocity globally. Mentor newer team members on being a top performer in that role
• Measuring Program Architect value-add to the customer and ensure high stickiness

EXPERIENCE

• 10+ years of enterprise consulting experience spanning large organizations and enterprise platforms such as Salesforce.com, Oracle, Siebel, Microsoft, Amdocs, Netcracker, etc.
• 5+ years experience as a Senior Architect and/or CTO in a mid to large sized organization. Successfully demonstrated leadership and influential skills in a complex organization
• Experience with key areas of enterprise architecture, including integration technologies, master data management, AWS, CDNs, etc.
• Experience with Agile implementation frameworks
• Ability to work independently and be a self-starter in one or more of following domains: front- and back-end solution architecture, web/mobile solutions, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Accomplished speaker with the ability to evangelize best practices at various levels within a large organization, SIs or a combination of the two
• Continually study new Vlocity & Salesforce technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies
• Excellent communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
• Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
• Travel to the client site (average of 75%), but may be higher or lower based on the client engagement
• Passionate about solving tough client problems

TECHNICAL SKILLS

• Salesforce Certified preferred- Admin, Developer, Sales and Service Clouds
• Alternatively, Architecture certifications from equivalent platforms (AWS, Oracle…)
• Prior platform experience at Oracle, Amdocs, Integration Platforms such as Informatica, SSO, Security/Data Privacy, Mobile, etc.
• Extensive experiences with integration platforms supporting mission-critical, large volumes
• Understanding of Integration Patterns and Enterprise Component architecture
• Understanding of DevOps and Release Management for large scale transformation projects
• Ability to use Google and Microsoft productivity tools
• Not afraid to get hands dirty to solve problems or demonstrate certain development patterns
• Understanding of Mobile and Lightning Style frameworks and channels

DESIRED CERTIFICATIONS / QUALIFICATIONS

• Salesforce.com certifications in Administration, Sales/Service Cloud, Marketing Cloud, etc.
• Bachelor's or Master's degree in Computer Science, Software Engineering, STEM Subject, Business or a related field
• Product catalog and CPQ solutions (e.g. Apttus, Siebel, Steelbrick, NetCracker, Amdocs, etc)
• Affiliated to industry forums such as TM Forum (SID, eTOM), InsurTech
• Solid understanding of regulations such as HIPAA, GDPR, etc.
• TOGAF / Architecture qualification
• Agile Methodology certification (eg Scaled Agile Framework)