Program Administrator

State of Victoria; City of Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

State of Victoria is seeking a Program Administrator to support the Get Active Kids Voucher Program. The role involves high-level administrative duties to implement the program and ensure smooth delivery of reimbursement processes for eligible families.

The position is full-time, fixed-term until 30 June 2027, based in Melbourne with some flexibility. You will work within the Community Sport and Recreation branch, supporting coordination across stakeholders and program operations.

Qualifications

• Flexibility and Adaptability: accepts changed priorities and collaborates with teams.
• Working Collaboratively: builds a cooperative team environment and shares information.
• Critical Thinking and Problem Solving: resolves issues using guidelines and analysis.
• Stakeholder Engagement: engages clients and monitors satisfaction with others as needed.

Responsibilities

• Has knowledge of relevant legislation, regulations, policies and processes.
• Resolves local operational service delivery problems within guidelines.
• Conducts projects of defined scope under direction.
• Maintains corporate databases and completes analysis.
• Initiates improvements to procedures within the work area.
• Communicates professional/ technical concepts and advice.

Skills

Flexibility

Collaborative

Critical thinking

Stakeholder engagement

Job description

Program Administrator

Salary: $81,496 - $98,955 (plus superannuation)
Fixed-term position to 30 June 2027
Usual hours of work: Full time (flexibility may be available)
Usual work location: Level 31, 121 Exhibition Street, Melbourne VIC 3000 (flexibility may be available)

The Role

We are seeking a Program Administrator to support the delivery of the Get Active Kids Voucher Program.The Get Active Kids Voucher Program aims to help eligible families get their children involved in organised sport and recreation activities by reimbursing the cost of membership and registration fees, uniforms and equipment.This position will provide high-level administrative support for the implementation of the Program.

Main accountabilities

• Has knowledge of relevant legislation, regulations, policies and processes.
• Resolves local operational service delivery problems within guidelines.
• Conducts projects of defined scope under direction.
• Maintains corporate databases and completes analysis.
• Initiates improvements to procedures within the work area.
• Communicates professional/ technical concepts and advice.

The Team

The position of Program Administrator forms part of Community Sport and Recreation branch, which sits under Sport and Experience Economy group.Sport and Experience Economy (SEE) Group delivers programs and initiatives to support positive experiences and a sense of belonging through sport, tourism, events and outdoor recreation - sectors that make Victoria a recognised leader from the grassroots level to the international stage and deliver significant economic, social and health benefits for the state.This is achieved by supporting the Minister for Tourism, the Minister for Sport, the Minister for Major Events and the Minister for Community Sport in the delivery of sport and tourism infrastructure, and through programs and policies that strengthen the capacity of sport and experience economy organisations, reduce barriers to participation and engagement, support world‑class events, and reinforce the role that vibrant sport and experience economy sectors play in growing the Victorian economy, supporting jobs and building stronger communities. We also oversee regulation of the State's hunting, fishing, boating sectors, and support the Professional Boxing and Combat Sports Board in the regulation of professional boxing and combat sports.

About You

To be successful in this role, you will have the following main skills and experience:

• Flexibility and Adaptability: Accepts changed priorities without undue discomfort. Responds quickly to changes. Comfortable working in collaboration with teams outside of own organisation.
• Working Collaboratively: Builds a supportive and cooperative team environment; Engages other teams to share information in order to understand or respond to issues; Supports others in challenging situations.
• Critical Thinking and Problem Solving: Resolves issues through deep understanding/interpretation of existing guidelines. Where guidelines aren't available, analyses ideas available and takes action including in consultation with others to resolve problems.
• Stakeholder Engagement: Takes steps to add value for the client or stakeholder; Links people with other areas as appropriate; Monitors client and stakeholder satisfaction; Constructively deals with stakeholder issues.

Further Information

For a confidential discussion, please contact Laura Holden, Program Manager, Get Active Kids Voucher Program via email [e-mail] Department is committed to creating and maintaining a child safe organisation. We have zero tolerance of child abuse and are committed to taking the necessary steps to protect children from harm by adopting a preventative, proactive and participatory approach to child safety in accordance with the Child Safe Standards.Successful candidates will be required to undergo a National Police Records Check prior to commencing employment with the Department. To be eligible for this position you must hold the mandatory qualification as outlined in the position description. For further information on the position, please refer to the attached position description. Please note: We are committed to inclusive recruitment. If you require an adjustment to participate in any stage of the recruitment process or have a particular requirement to be communicated with by either telephone or email only, please notify the DJSIR Talent Acquisition Team on 0472 875 685, or via email at [e-mail] with the position number in the subject line.

Applications close at 23:59pm on Tuesday, 15th September 2026.