Professional Services Veterinarian

IDEXX; City of Monash; On-site; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Company car

Professional development

Paid health insurance

Parental leave

Wellness programs

Pet diagnostics discount

Volunteer leave

Inclusive work culture

Job summary

IDEXX invites a Professional Services Veterinarian to join our team in Melbourne, coordinating with practices across Victoria, South Australia and Tasmania. The role focuses on education, training and collaboration to advance veterinary care while promoting IDEXX diagnostic products.

You will consult with practice owners, provide hands-on training, and travel regularly to engage with customers and industry colleagues.

Qualifications

• Excellent communication and presentation skills.
• Experience educating and training veterinary staff.
• Strong ability to build trust with clinicians and practice owners.
• Willingness to travel extensively across Victoria, SA and Tasmania.

Responsibilities

• Consult with practice owners and veterinarians to support medical standards.
• Provide education, training and ongoing support to veterinarians and customers.
• Identify opportunities to improve diagnostic utilisation and standards of care.
• Collaborate with account managers, regional sales managers and field support teams.
• Deliver technical training focused on diagnostic education and best practices.
• Represent IDEXX with customers, Key Opinion Leaders and industry bodies.
• Present as an expert speaker at professional meetings and conferences.
• Support medical messaging and positioning of IDEXX products and services.
• Build strong customer relationships as a trusted clinical advisor.
• Travel extensively within the designated region to meet customers and business goals.

Skills

Communication

Education & training

Relationship-building

Travel readiness

Independent yet collaborative

Education

BVSc / DVM equivalent

Job description

The Professional Services Veterinarian is an exciting opportunity for a confident, customer-focused veterinary professional who is passionate about advancing the standard of care in veterinary medicine through education, training and collaboration. Based in Melbourne, this full-time role will work closely with veterinary practices across Victoria, South Australia and Tasmania, helping veterinarians deliver exceptional care to pets and their families while supporting the growth and utilisation of IDEXX diagnostic products and services. The successful candidate will be located within driving distance of an airport to enable regular travel to customers throughout the region.

Why This Role Matters

This unique role sits at the intersection of veterinary medicine, education and business consulting, giving you the opportunity to influence standards of care across entire clinics and regions while helping veterinary teams unlock the full potential of diagnostic technology. Through education, training and trusted consultation, you will help veterinary professionals maximise the value of diagnostics in practice, strengthen relationships across the veterinary community and contribute to IDEXX’s mission of helping pets live longer, healthier lives.

In This Role

• You will consult with veterinary practice owners and veterinarians, primarily through face-to-face interactions, to support medical standards and diagnostic protocols that enhance patient care.
• You will provide education, training and ongoing support to veterinarians and key customers, positively influencing clinical outcomes.
• You will take a consultative approach to uncover customer needs and identify opportunities to improve diagnostic utilisation and standards of care.
• You will partner closely with the account managers, regional sales managers and field support team to deliver exceptional customer outcomes.
• You will collaborate with internal IDEXX teams and deliver technical training focused on diagnostic education and best practices.
• You will represent IDEXX with key customers, Key Opinion Leaders and veterinary industry organisations.
• You will present as an expert speaker at professional meetings, conferences and industry events.
• You will support the medical messaging and positioning of IDEXX products and services.
• You will build strong customer relationships and act as a trusted clinical advisor within the veterinary community.
• You will travel extensively throughout your designated region to support customers and business objectives.

What You Need To Succeed

• You will hold a Veterinary Science degree (BVSc, DVM or equivalent).
• You will be a registered veterinarian in Australia, with 3+ years’ experience in veterinary practice.
• You will have a strong knowledge of and passion for IDEXX products and services, with the ability to communicate their value effectively.
• You will be naturally curious and skilled at influencing and building credibility with veterinary professionals.
• You will have outstanding communication, presentation and relationship-building skills.
• You will be passionate about education, training and supporting veterinary professionals.
• You will be self-motivated, organised and able to effectively prioritise competing demands.
• You will be comfortable working independently while also contributing positively within a collaborative team environment.
• You will be able and willing to travel extensively across your designated region.
• Veterinary industry, commercial or customer-facing experience will be highly regarded.
• Experience in diagnostic veterinary pathology will be highly regarded.

What You Can Expect From Us

• Investment in your professional development, continuous learning and career growth opportunities.
• A competitive salary package with annual bonus opportunities, regular compensation review and a fully maintained company car.
• Paid health insurance benefits and paid parental leave to support you and your family.
• Recognition and rewards through our Reward and Recognition Program.
• Enhanced bereavement leave, including support for the loss of family pets.
• Access to wellness programs and benefits with opportunities to earn rewards and prizes.
• Discounts on pet products and up to $500 annually towards diagnostic testing for your pets.
• Tenure recognition programs, including additional leave and bonus payments for key service milestones.
• Paid volunteer leave and opportunities to support causes that matter through our One IDEXX program.
• A collaborative and supportive environment where your contributions help pets lead fuller lives.

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together.

Let’s Pursue What Matters — Together.

IDEXX is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.