Professional Services Consultant

Thomson Reuters; Melbourne; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Flexible work arrangements

Career development and growth

Industry competitive benefits

Culture of inclusion and belonging

Social impact initiatives

Making a real-world impact

Job summary

Thomson Reuters in Melbourne is seeking a Professional Services Consultant for its ONESOURCE tax software, delivering implementation projects and acting as a technical expert for Australian tax clients.

You will support the client relationship management team, scope value in sales enablement, and produce guides and training materials while delivering multiple projects with a project manager. The role emphasizes training sessions and webinars for clients.

Qualifications

• 2+ years of experience in Australian tax
• Understanding of tax effect accounting and its practical applications
• Strong analytical and problem-solving skills
• Ability to explain technical concepts clearly
• Excellent presentation, interpersonal and written communication skills
• Ability to work in a fast-paced, team-oriented environment

Responsibilities

• Deliver implementation projects for tax software products, including advising clients as the technical subject matter expert, providing training, and troubleshooting
• Be involved in sales enablement activities by scoping and selling the value of our tax software products and services to new and existing customers
• Deliver multiple implementation projects at the same time, working alongside a project manager
• Enable client retention and relationship management efforts by supporting the client relationship managers in their dealings with customers as the technical expert
• Prepare guides, implementation reports, training manuals and other documentation as required
• Deliver training sessions and webinars to clients

Skills

Australian tax experience

Analytical thinking

Communication skills

Presentation skills

Team collaboration

Tools

ONESOURCE

Job description

Professional Services Consultant (ONESOURCE)

This role presents an exciting opportunity to step into the dynamic world of tax technology. If you are a tax consultant looking for your next role while still being able to leverage your tax experience, this may be the role for you.

As a consultant in the Professional Services team, you will have a wide range of responsibilities as a subject matter expert in our tax software products, leveraging your Australian tax experience. You will deliver implementation projects of tax software for a range of clients, including ASX100 and multi-national corporates. You will advise clients as the technical subject matter expert for our tax software products, train clients, prepare guides and other documentation.

You will support the client relationship management team as the technical expert in client conversations.

About the Role

In this opportunity as Professional Services Consultants, you will:

• Deliver implementation projects for tax software products, including advising clients as the technical subject matter expert, providing training, and troubleshooting;

• Be involved in sales enablement activities by scoping and selling the value of our tax software products and services to new and existing customers;

• Deliver multiple implementation projects at the same time, working alongside a project manager;

• Enable client retention and relationship management efforts by supporting the client relationship managers in their dealings with customers as the technical expert;

• Prepare guides, implementation reports, training manuals and other documentation as required; and

• Deliver training sessions and webinars to clients.

About You

You’re a fit for the role of Consultant, Professional Services if you have the following qualifications:

• 2+ years of experience in Australian tax

• Understanding of tax effect accounting and its practical applications

• Strong analytical and problem-solving skills

• Ability to explain technical concepts in a clear, concise manner

• Excellent presentation, interpersonal and communication skills (both verbal and written)

• Ability to work in a fast-paced, team-oriented environment

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

More information about Thomson Reuters can be found on thomsonreuters.com.