Production AI Agent Engineer for Enterprise

Nice; Australia; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Autonomy in project ownership

Access to latest AI models and research

Job summary

NiCE in Australia is looking for an AI Forward Deployed Engineer to design and implement AI-driven customer engagement solutions. This highly technical role will involve collaboration with customers and stakeholders to deliver scalable self-service experiences using AI agents and omnichannel capabilities.

The ideal candidate will have hands-on experience with production systems, a strong understanding of AI frameworks, and excellent communication skills.

Join NiCE and make a significant impact in AI development while working with global enterprises and startups.

Qualifications

• Proven experience developing AI/LLM-powered systems in production.
• Strong knowledge in conversational AI frameworks and tooling.
• Ability to communicate effectively with both technical and business stakeholders.

Responsibilities

• Design and operationalize AI agents for customer engagement.
• Collaborate with global enterprises on complex automation challenges.
• Drive the full AI agent lifecycle from pilot to deployment.

Skills

Technical problem-solving

Proficient in AI/LLM systems

Experience with React

Experience with TypeScript

Experience with Go

Education

Hands-on experience with production systems

Startup experience

Job description

NiCE in Australia is looking for an AI Forward Deployed Engineer to design and implement AI-driven customer engagement solutions. This highly technical role will involve collaboration with customers and stakeholders to deliver scalable self-service experiences using AI agents and omnichannel capabilities.

The ideal candidate will have hands-on experience with production systems, a strong understanding of AI frameworks, and excellent communication skills.

Join NiCE and make a significant impact in AI development while working with global enterprises and startups.