Product Specialist - Adult Portfolio (Memory & Aged Care)

Danone; Perth; Hybrid; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Health insurance

26 weeks parental leave

Flexible working hours

Job summary

Danone Australia is seeking a passionate Product Specialist – Adult Portfolio (Memory & Aged Care) to join our Healthcare Nutrition team. This hybrid role engages with Specialists, GPs and memory clinics to drive recommendation and adoption of our Adult Nutrition portfolio.

Reporting to the Regional Manager, you will combine clinical knowledge with customer engagement and territory management to grow the business while improving health outcomes for patients and carers.

Qualifications

• Degree in Dietetics, Nutrition, Nursing, Pharmacy, Science, Allied Health, or related field.
• Experience in pharmaceutical, medical device, healthcare nutrition or specialist healthcare sales.
• Proven track record of territory management and sales success.
• Strong communication, influencing, and stakeholder management skills.
• Ability to confidently discuss clinical and scientific information.
• Strong planning, organisational and problem-solving capabilities.
• Customer-centric mindset with passion for improving patient outcomes.

Responsibilities

• Build strong relationships with Specialist Healthcare Professionals, GPs, Memory Clinics and stakeholders in your territory.
• Educate healthcare professionals on product benefits, clinical evidence and patient support programs.
• Drive recommendation and adoption of Souvenaid & Fortisip portfolio through meaningful conversations.
• Identify customer needs, address objections and influence positive changes in healthcare behaviour.
• Develop and execute territory business plans aligned with national objectives.
• Identify growth opportunities, monitor performance and maintain records and samples.
• Collaborate with Medical, Marketing, Market Access, Customer Service and Commercial teams.

Skills

Territory management

Customer engagement

Commercial success

Communication skills

Stakeholder management

Education

Degree in Dietetics, Nutrition, Nursing, Pharmacy, Science, Allied Health, or related

Job description

About The Job

WA Product Specialist - Adult Portfolio (Memory & Aged Care)

Permanent | Hybrid Working | Australia

• Join Danone, a global leader in health-focused food and specialised nutrition
• Drive awareness and recommendation of our Adult Healthcare Nutrition portfolio across Memory and Aged Care
• Partner with healthcare professionals to improve patient outcomes through evidence-based nutritional solutions

ABOUT THE ROLE

Danone is seeking a passionate and commercially focused Product Specialist - Adult Portfolio (Memory & Aged Care) to join our Healthcare Nutrition team.

Reporting to the Regional Manager, you will be responsible for engaging with Specialist Healthcare Professionals, General Practitioners, Memory Clinics, and key stakeholders to drive recommendation and adoption of our Adult Healthcare Nutrition portfolio.

This is a field-based role that combines clinical knowledge, customer engagement, and territory management to support business growth while helping improve outcomes for patients and carers.

KEY RESPONSIBILITIES

Healthcare Professional Engagement

• Build strong relationships with Specialist Healthcare Professionals, GPs, Memory Clinics, and key stakeholders across your territory
• Educate healthcare professionals on product benefits, clinical evidence, and patient support programs through both face-to-face and digital engagement
• Drive recommendation and adoption of the Souvenaid & Fortisip portfolio through meaningful customer conversations and tailored solutions
• Identify customer needs, address objections, and influence positive changes in healthcare professional behaviour and recommendation practices

Territory Management & Business Growth

• Develop and execute territory business plans aligned with national objectives
• Identify growth opportunities and prioritise customers based on business potential
• Monitor performance against territory goals and implement actions to drive commercial outcomes
• Maintain accurate customer records, activity reporting, and sample management

Customer & Patient Focus

• Develop a strong understanding of patient, carer, and healthcare professional needs and journeys
• Support healthcare professionals in facilitating patient access to products and support programs
• Promote optimal patient pathways and identify opportunities to improve customer experience and business growth
• Act as a trusted partner to customers by providing solutions that improve patient outcomes

Collaboration, Clinical Excellence & Market Knowledge

• Work collaboratively with Medical, Marketing, Market Access, Customer Service, and Commercial Excellence teams
• Support educational meetings, speaker programs, and other customer engagement initiatives
• Maintain a strong understanding of dementia, disease-related malnutrition, the healthcare landscape, and competitor activity
• Confidently communicate scientific and clinical evidence while ensuring all activities are conducted in line with compliance requirements

About You

You are a relationship-focused and results-driven professional with a strong track record of territory management, customer engagement, and commercial success. You are passionate about building trusted partnerships and making a meaningful difference in patient outcomes.

Ideally, you will have:

• A degree in Dietetics, Nutrition, Nursing, Pharmacy, Science, Allied Health, or a related discipline
• Experience within pharmaceutical, medical device, healthcare nutrition, or specialist healthcare sales
• A proven track record of territory management and sales success
• Strong communication, influencing, and stakeholder management skills
• The ability to confidently discuss clinical and scientific information
• Strong planning, organisational, and problem‑solving capabilities
• A customer-centric mindset and passion for improving patient outcomes

About Us

At Danone, purpose and performance go hand in hand. We are committed to creating an environment where our people feel empowered, supported and inspired to do meaningful work while growing their careers.

What you can expect

• A collaborative and supportive culture
• Flexible ways of working, including our Friday 3pm finish
• Learning and development opportunities to support your career growth
• Exposure to local, regional, and global stakeholders
• An inclusive workplace where everyone can thrive

Competitive total rewards

• Health, life and salary continuance insurance benefits
• 26 weeks of gender-neutral paid parental leave
• Annual salary reviews and performance-based incentives
• A comprehensive employee benefits program designed to support your wellbeing and financial security

ABOUT US

At Danone, our mission is to bring health through food to as many people as possible. Guided by our purpose of One Planet. One Health, we're proud to be a Certified B Corporation™ and a Great Place to Work®, creating positive impact for people, communities and the planet while fostering a culture where our people can thrive.

DIVERSITY, EQUITY & INCLUSION

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace where everyone can thrive.